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"Very nice hotel with a cool pub connected to it. Easy access to the freedom trail and all the cool historical shops snd museums. It’s a short ride share from fenway park to see the red sox."

"It was so easy to get there. Love the breakfast clean overall good experience "

"We Loved this place! Our favorite!"

"I was unaware that part of this hotel is a college student housing, but it was still a great stay. "

"Beautiful room"

"We both said this was probably the nicest (fanciest) hotel we’ve ever stayed at. (And we’ve been. To a lot of fancy hotels). The views, the bathroom, the tiny nook to sit and do your make-up…GORGEOUS! The beds and bedding were heavenly. I already miss them. The coffee shop down stairs has the best coffee and pastries. Highly, highly recommend this hotel. "

"Safe and cleanliness"

"We really enjoyed our stay at CitizenM Back Bay minus the staff! They were not only short handed but short on their customer service! The hotel is convenient and walking distance lots including shopping, Fenway Park, Freedom Park and North End! The room was small but perfect for what we needed with a beautiful view! We did not have breakfast at the hotel and opted to find local eatery’s near by! We would recommend staying here and hope by putting a review their customer service improves and they are fully staffed, in this case we would stay again! "

"Didn’t dislike anything "