Kyukamura hotels in Matsumoto, Nagano Prefecture

"Price was affordable with all the great amenities. Definitely will return for longer stay"

"Comfortable stay, great amenities and delicious breakfast buffet. With freebies at night (ice cream or ramen). Very accommodating staff"

"The hotel overall was very good. We booked it via Expedia for 3 adults and one15 yrs old, but it was appare fly a triple room so they charged us for an extra adult even though there was not really sleep space for 4 people. I’m not sure if the confusion was at the Expedia website or the property but they should either change the children definition age or at least warn tourists about it. "

"Beautiful property right along the river with incredible service. The staff are very attentive and spoke fantastic english. Very nice, spacious rooms. We got to see the fire lighting ritual and had an amazing dinner. The only downside was the price of the dinner, it is not a cheap meal so make sure to check that it fits within your budget before ordering."

"Charming property exceptionally clean, special mention of the wonderful onsen, enjoyed our most unusual experience of sleeping in a traditional Japanese room with tatami mats. Our dinner in the restaurant was superb, kudos to the skilled chef! Matsumoto is a lovely town with a slow paced vibe , so different from other Japanese cities."

"Clean and great location!"

"Very nice hotel with welcoming touch. Service at the desk was really nice, we enjoyed the complimentary drink. Huge breakfast selection. Well situated to walk around the city. Matsumoto is a charming city with great vibe. Should have stayed one more day."

"Great front desk staff. Nice room with great water pressure in the shower. Requested ice delivered in a minute. "

"Staff were helpful and friendly. Room was clean and of a good size. Laundry facilities were also good "