Mayfield Hotels

"Maui on reception was very helpful and kind. All the staff we met were friendly and helpful. Great experience. "

"Easy check in, quite clean nice room with all the facilities. Good dining options in the actual hotel as it’s so larges. Very convenient for Gatwick South."

"All good 😊"

"Our room was clean and well serviced. I ask for an accessible room near the lift which was arranged with no bother. The staff were very cheerful and helpful willing to assist you in any way they could."

"Practical"

"Highly recommend if you want a comfortable, friendly, no frills stay in a place maintained at a high standard. We had a very warm welcome from Aya (sp?) who was gracious and helpful to us in our exhausted and jet lagged state. Other staff members were very helpful with questions as well. Room 21 is on the third floor, which is quite a few stairs (no lift/elevator) so if you have any mobility challenges keep that in mind when booking. Spotlessly clean, the room had 2 chairs, table, bed with side tables, luggage stand, and mini fridge. A closet had hangers, safe, kettle with tea/coffee and one cupboard. There is no dresser so your clothes stay in your bags. Mattress is on the firm side. The bathroom is narrow with a powerful shower that has plenty of hot water. The sink is quite small with room for a toothbrush and little else as there isn't a countertop or vanity. No area for products or toiletry bags except one shelf above the toilet. Of course this is an older building and with that comes creaky floorboards and the occasional noise of another room's door closing as people are leaving in the morning. No needless bright lights from electronics in the room as I have often encountered in hotels once all the lights are off and you've got into bed. St James Street around the corner has a Co-op and Morrisons for any snacks you may need as well as cafes and restaurants."

"Disappointed to have to pay £7 for someone to drop us to hotel We booked at the hotel and we assumed we’d avoid parking / drop off fees "

"Excellent place to stay for a night if you arrive from the airport late or have to leave early in the morning. There is a shuttle bus for about £8 for a return ticket or £4.50’ish for one way. You can pay with your credit card on the bus. Shuttle pick up and drop of location was sent by e mail when I booked . Staff were friendly and courteous. I would return for sure. "

"The staff, especially Kat, were very friendly and helpful. The only criticism would be that in order to take advantage of the coffee machine in the lobby, you had to get a mug from your room first. Being on the 6th floor, this was a bit of a pain."