Mismaloya Holidays

1st time to do an all inclusive hotel, RIU Vallarta did not disappoint. We stayed on rooms 2024, 2023, 2030, 2029. There were hiccups on our checkin such as - Rooms with twin bed together instead of separated. Safe not working. Leaking shower glass. There was a leak from the fridge on room 2024. They fixed it asap. The food in the main buffet was not updated, we have been there for 6 days and food had been the same. The specialty restaurants are good options for dinner though I wouldnt rate it the best - atleast there is are other options available. I didn't expect that the food will be top notch - but the service of the wait staff are always good. We always tip after eating. The drinks in the bar are watered down, we had many mojitos and never tasted any alcohol, there are alcohol inside the room to consume. Going from hotel to Bucerias or PV downtown is easy by using Uber. The hotel staff are the jewel of this resort, they are always helpful and attentive. The pools are always cleaned. It was a good 1st time experience for an all inclusive hotel. We'll try other RIU hotels.

Upon arrival we were greeted and shown around the property. The staff was amazing and the food was amazing.

Likes: nice staff, convenient property layout, quiet pool (vs party pool), great cocktail options, decent food options. Breakfast was our favorite. Went to Italian restaurant several times. Loved the sports bar. Beach was pretty serene. Dislikes: VERY noisy at night in rooms above the music venue, limited overall entertainment options, chicken parm at the Italian restaurant (that was chicken)? Lobby could use a style/decor refresh.

Great Stay! Would recommend!

The staff was great and very responsive. The pool is fantastic and the staff is attentive and extremely friendly. Highly recommend!!