Bolton Hotel Guide - Moses Gate Country Park hotels in Bolton, United Kingdom.

"Clean, airy first floor room. Very comfortable."

"Warm and comfortable room."

"Y"

"Room spotless. Staff efficient and friendly"

"Room was clean and tidy, felt well provided for ameneties wise and straightforward checking into the place "

"Room was spacious and spotless Staff friendly and helpful Breakfast very good "

"Good room with water, tea, coffee and biscuits provided. What stood out was the staff. Dowet at the reception was amazing and really helpful. "

"**Hidden fees** (compulsory deposit after paying/booking)**wrong address****leaky toilet****broken TV****no toilet roll**() Very communicative throughout the booking process, nice house and rooms, parking/wifi. (-) paid extra for early check in, only to find the cleaner still there and we were unable to use any facilities until 4pm anyway. I also had to clean some of downstairs kitchen myself. I did the dishes and relined the bin, which I didn’t mind as the cleaner needed help however this is not something I should do having paid extra to check in early and and additional cleaning fee.I requested a refund for this and still haven’t been given an adequate response regarding this 2 months later! 1. The address was wrong.i got sent to someone’s house. key was not in the lockbox of the correct house. Cleaner provided spare key. 2. TV was broken in the front room.3. Leak in the upstairs toilet4. No toilet roll or kitchen roll or kitchen towels. We had to buy our own tissue roll and kitchen roll.5. Balloons left from previous parties6. In the middle of the night we were woken up by a group of people claiming they had booked the same bnb. We exchanged our booking confirmations, I tested out another key that was on our keyring and it worked. The cleaner had given me both keys. very unprofessional, unorganised and quite disturbing for us to be woken up in the middle of the night. Be wary booking any of these houses. "

"Fantastic Hotel. We’ve used it a few times now. Very clean, big rooms and comfy beds. My father in-law left his jacket in his room, he only realised when we had got home. The staff located it and put it somewhere safe until we got Royal Mail sorted to do a pick up. Very happy with the service. All staff friendly and helpful "