Mountain Center Hotels

"It was a great experience! Comfortable and clean stay :)"

"Loved it. "

"Great staff"

"Clean room, attentive staff, pool/pool area great place to relax"

"The pools and pool area were wonderful. Good restaurant with reasonable prices."

"I stayed at Embassy Suites by Hilton Palm Desert and honestly, it was very underwhelming. First off, it’s advertised as being close to Palm Springs — it’s not. It’s a solid 25–27 minute drive without traffic, which makes going back and forth for plans, outfit changes, or anything spontaneous extremely inconvenient. The pool is tiny compared to how it looks in photos, and it was packed with kids nonstop (likely due to spring break), making it hard to enjoy. For the price—especially even considering pre-Coachella Valley Music and Arts Festival and spring break—the condition of the hotel is not acceptable. The room felt old, worn down, and far from fresh. There was a strong unpleasant odor, stained carpets, and overall it just didn’t feel clean. Maintenance issues were everywhere: broken blinds and curtains, poor sink drainage, damaged ceiling fixtures, and extremely loud air conditioning that made it nearly impossible to sleep. On top of that, the noise level was terrible—thin walls, loud floors, constant neighbor noise, and metal gates/doors slamming at all hours. The bathroom was very small and outdated. Breakfast hours were inconvenient, so I didn’t even try it. They offered two free drinks, but that didn’t really make up for anything. The only positives: staff was friendly, check-in was fast, and parking was easy. That said, charging $15 for parking on a property with this much space feels unnecessary. Overall, very disappointing and not worth the price."

"Large room, balcony, and pools. Great for families. Onsite restaurant was terrible."

"Missing some of the positive experiences from most hotels. Cleaning was adequate. Had to request linens to accommodate all guests. A piece of tissue paper was on the floor outside of our room during the entire. Even though housekeeping was up and dow the hallway."

"My family and I stayed in the traditional 2 queen bed room. The staff (front desk, housing keeping and those in golf carts) is quite helpful and very professional. Space near room entrance looked messy. It could’ve been covered well or kept neatly. Bathroom & shower fittings were loose and shaky. It was quite a challenge to lock sliding door in bathroom. Room is not bright and shiny as compared with rooms in other hotels. They’ve a wonderful pool. Lazy river is excellent. Omni is a wonderful resort with many cool features except for the hotel room. Overall it is not a great value for the money per my experience. I hope the hotel management and staff fix the above issues. My family and I are looking forward to stay at Omni during our next visit to Palm Springs! "