Otsu Hotel Guide - Nagarebashi hotels in Otsu, Japan.

"The staff were very helpful and efficient. The hotel is very conveniently located right accross the road from Kyoto Station. The room was normal size for a Japanese room so no complaints. The room was clean and the bed was comfortable."

"One of the worst hotel I ever stayed"

"The hotel location was perfect since it’s less than a 5 min walk from Kyoto’s main train station. The breakfast was wonderful with a perfect blend of traditional Japanese cuisine and American options. The milk bread is absolutely delicious! Our double room was a good size and the bed was comfortable. My only complaint is that the window faced extremely bright stairway lights that were on all night. The curtains didn’t block out the light on the sides which was right where our head lay on the bed. Aside from that the room and hotel was great. "

"The hot springs spa was amazing and very useful. It had different options for you to soak in from very hot to not so hot. I loved the hot pool with the cold bar to rest your head on. It made the experience that much more exciting. Overall very good time there and will definitely come back."

"I booked this hotel because of positive reviews... Convenient location but that's about it. Firstly, housekeeping was very sloppy. I came back to a dusty room, items on the floor by the bedside table, no amenities refilled, or cleaned yukata (despite mine was taken away). I asked twice about luggage transfer and was told to bring my luggages down for assistance. I took them down the day before checkout. I was told I had to fill out a form, which is fine, although I wish I was made aware of that because I could have completed the form at night instead of in the morning when I was trying to sightsee. I asked if they could measure and weigh my luggages but they said no, which was bizarre considering Sawaga set in the confirmation that they may charge extra if the size and weight exceeds the limit. If you have credits from a third-party booking platform, you need to ask for them specifically because I was not offered the credits when I checked in. I appreciate the coffee bar (from 10:00 a.m. onwards) but I didn't think the breakfast buffet was worth 2,800 yen. I think my experience here fell short and the service was mediocre at best."

"Beautiful views and location but an older hotel that shows some signs of wear. The bed was very comfortable even being a 6'3 American and the extra space and seating felt more like a hotel at home rather than the tiny hotel rooms in Tokyo. You cannot beat the view, you tower above any other hotel and the windows are gigantic and clean. The views of the city are available in the restaurant lobbies on the top floors and are more limited but still stunning. The only issue was the room being dated. The plumbing for the toilet dripped a little when flushed and the hot water tap on the sink let out a loud whistle when turned on. The walls had small scuffs from furniture being moved but overall it is an exceptional hotel on a beautiful lake."

"Breakfast is great! Located just outside Kyoto station so if you are going to use the shinkansen is quite easy you don't even need to use the stairs/lift "

"Useful free bus shuttle to station. Staff very courteous. Handy for station but perhaps a little too far from downtown Kyoto. Didn’t use pool as there was a substantial charge per person per session. Would have expected guest use for free. "

"Such a beautiful and charming place! It has the vibe of a local inn with renovated modern touches. The atmosphere is very peaceful and relaxing. The room was comfortable and clean and had a great view. I drank so much good tea and bathed in a tea bath while learning about the history of tea. If you love tea you will love this place. The dinner was delicious and uses many local vegetables! The staff were very attentive and friendly and made the whole experience great. Thank you for a wonderful stay! "