Neuse Forest Hotels

"Clean room close to historic downtown "

"Roaches were in the room with you"

"Room was very clean. Beds were comfortable. This was a last-minute stay for us and we made a very good choice. We would definitely stay here again. Thank you to all the staff who helped us out. Very friendly."

"Peaceful relaxing stay with a view of the river."

"Overall the stay was good! Unfortunately, the pool was not open, pool operating times are not posted on their website. We brought bathing suits and were disappointed to learn it was unavailable. There weren't enough towels, we had to keep asking for more towels, housekeeping cleans every other day. The building is old and could use decor updates. Rooms were clean, however bugs were found in the bathroom, no one rushed to clean it up when it was reported. AC unit was very loud and difficult to sleep with. On the flip side, staff was very friendly, breakfast was good and the fitness room was ok. The hotel is located in walking distance to the downtown area which was a plus for us."

"If you like full-sized, NOT QUEEN beds, that are sagging and old and the springs make noise with every movement, this is the hotel for you. This is the only Hampton in memory with beds that remind me of bad hotels from the 80's. The beds were so bad we forfeited our 2nd night and cancelled the 3rd (thank goodness the hotel staff were able to refund us the 3rd night). This hotel is managed by a management company and they are clearly not doing maintenance. The hotel carpet is old and stained and wrinkling and the exterior needs a power wash. Hard to believe that a hotel on such a nice water view property has not been taken care of. We tried staying at all Hilton properties in order to have nice beds and amenities, but Hilton failed with several of their properties. NO MORE, going back to hotels.com and booking the best hotel in the area, not relying on Hilton, this management company is ruining the Hilton brand. When I explained how bad the beds were the staff were totally in agreement and understood that management has been very lax and are completely aware of the shortcomings."

"Room was in a nice spot"

"The staff was polite.The rooms were clean.I really really enjoyed to stay me and my wife had a great time and a great sleep"

"Nee facility and breakfast was good"