2 outdoor pools, sun loungers
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Reviews of Hilton Grand Vacations Club Tuscany Village Orlando

4 out of 5
Hilton Grand Vacations Club Tuscany Village Orlando
8122 Arrezzo Way, Orlando, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 698 out of 1074 reviews" "
Rating 8 - Good. 213 out of 1074 reviews" "
Rating 6 - Okay. 88 out of 1074 reviews" "
Rating 4 - Poor. 43 out of 1074 reviews" "
Rating 2 - Terrible. 32 out of 1074 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Mikhail

Liked: Cleanliness
Nice accommodations. AC did not bring temperature or humidity down. WiFi out for 2 days out of 3.
Stayed 4 nights in Apr 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Preferred more eating services available
Stayed 1 night in May 2024

10/10 Excellent

Nina

Liked: Amenities
Beautiful property, peaceful, lots of shops and restaurants nearby. I especially enjoyed the screened in balcony.
Stayed 3 nights in Apr 2024
Response from Amaya P on 1 May 2024
Thank you for your feedback! We truly appreciate you staying with us.

10/10 Excellent

Hok Fai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outdoor area
Stayed 3 nights in Apr 2024

6/10 Okay

Swati

Liked: Cleanliness
Disliked: Staff & service
Senior Staff is not very polite
Stayed 7 nights in Apr 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor
Stayed 2 nights in Apr 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
For a four star unit there where a lot of cosmetic needs
Stayed 4 nights in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and updated resort.
Stayed 2 nights in Apr 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of amenities on site. Close to shopping.
Stayed 3 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well attended property. Staff was professional and friendly and helpful.
Stayed 11 nights in Mar 2024

10/10 Excellent

Tamarah

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Clean and quit however the only problem we had was the parking lot! When we come back at night their was no parking lot and we had to park different area and walk
Stayed 3 nights in Apr 2024

10/10 Excellent

MIHAELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the BEST resorts we have been in Florida Definitely returning ****
Stayed 3 nights in Apr 2024

8/10 Good

Mara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tania

Travelled with partner
Second time there. Will definitely be back. Beautiful, clean and the staff of area accommodating.
Stayed 6 nights in Apr 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking near my building but overall, will visit again
Stayed 2 nights in Apr 2024

8/10 Good

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Utku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

James G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we loved our stay. The only drawback was lack of hot water in the shower.
Stayed 10 nights in Apr 2024

10/10 Excellent

LaNae

Travelled with family
Liked: Amenities
Excellent!
Stayed 1 night in Apr 2024

2/10 Terrible

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lost a repeat customer due to room assignments - actually lost several people. Plain and simple.... When you book a reservation with 2 rooms you expect the rooms to be close, like same floor and same building. I called and added notes to my reservation as well. What did they do? One room at building 2 and one at building 6. Pretty much ruined our entire plans at the hotel. They told me they were completely booked. I believe they gave my room away to someone else and they did not own up to it. No effort was made to correct. I will book else where next year. Don't book here if you have multi rooms in your booking.
Stayed 5 nights in Apr 2024

10/10 Excellent

Natasekhar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for Disney parks!!!!
Stayed 5 nights in Apr 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the staff and cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Tuscanny Village is an amazing place to stay ! The rooms are spacious with full kitchens, washer and dryers. Property is clean with plenty for the kids to do and keep them entertained !
Stayed 10 nights in Mar 2024

8/10 Good

PRASAD

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice porperty... Love the evening walk next to lake.... well maibtained pools... Tot lot for kids. Near to theme parks... Definitely recmmond a stay here...
Stayed 7 nights in Apr 2024

10/10 Excellent

CURTIS Dwight

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to shops and activities
Stayed 4 nights in Apr 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and not overly crowded.
Stayed 14 nights in Mar 2024
Response from Dove on 8 Apr 2024
Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed your overall stay with us! We hope you endured safe travels home, and we look forward to hosting you in the future!

10/10 Excellent

Enrique Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. It was located conveniently near all the local theme parks.
Stayed 5 nights in Apr 2024
Response from Dove on 8 Apr 2024
Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed your overall stay with us! We hope you endured safe travels home, and we look forward to hosting you in the future!

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place!
Stayed 7 nights in Mar 2024
Response from Dove on 8 Apr 2024
Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed your overall stay with us! We hope you endured safe travels home, and we look forward to hosting you in the future!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful vacation!
Stayed 8 nights in Mar 2024
Response from Dove on 8 Apr 2024
Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed your overall stay with us! We hope you endured safe travels home, and we look forward to hosting you in the future!

10/10 Excellent

KAITLYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Loved the property, the pool, that is was right beside the outlet mall, and quick enough drive to the parks. Would definitely stay here again
Stayed 7 nights in Mar 2024
Response from Dove on 8 Apr 2024
Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed your overall stay with us! We hope you endured safe travels home, and we look forward to hosting you in the future!

10/10 Excellent

Christian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here, everything is very clean, you feel at home, everyone is very friendly, the pool is super nice, quiet and super clean, just like the playground and the grill.
Stayed 8 nights in Mar 2024
Response from Dove on 8 Apr 2024
Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed your overall stay with us! We hope you endured safe travels home, and we look forward to hosting you in the future!

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming, didn’t feel like a hotel!
Stayed 4 nights in Feb 2024
Response from Dove on 8 Apr 2024
Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed your overall stay with us! We hope you endured safe travels home, and we look forward to hosting you in the future!

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff in Market! We love this resort! Wish they had rooms to hold 6!
Stayed 5 nights in Mar 2024
Response from Dove on 8 Apr 2024
Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed your overall stay with us! We hope you endured safe travels home, and we look forward to hosting you in the future!

6/10 Okay

Enid Leah, Ottawa

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property exclusively communicates by text message, there is often a lineup at guest services and people behind me waited a long time for check in because at peak check in two staff are helping one person. I was charged twice for the resort and was told to” take it up with Expedia” even though I had a receipt that clearly shows I paid the fees. In addition, the fees are charged on the day you leave so the hotel is double banking fees. There are other options that are close to outlet. There is no shuttle service to anywhere… the Trolley stop luckily is across the street. I will research my options next time as this hotel clearly caters to time share owners.
Stayed 5 nights in Mar 2024

6/10 Okay

Jeannine

Travelled with partner
Liked: Cleanliness
Staff was generally friendly and helpful, but we had housekeeping walk into our room twice while it was occupied with the do not disturb sign on the door. Property is somewhat outdated and the WiFi does not work properly.
Stayed 6 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Mis mejores vacaciones
Stayed 3 nights in Mar 2024
Response from Dove on 8 Apr 2024
Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed your overall stay with us! We hope you endured safe travels home, and we look forward to hosting you in the future!

10/10 Excellent

Young Hyun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the greatest place for family getaway. My highest recommendation to this place.
Stayed 5 nights in Mar 2024
Response from Taj on 23 Mar 2024
Thank you for your feedback

10/10 Excellent

Gracyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean. Amazing staff
Stayed 6 nights in Mar 2024
Response from Dove on 22 Mar 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would return
Stayed 5 nights in Mar 2024
Response from Dove on 22 Mar 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

10/10 Excellent

Sonia

Stayed 1 night in Mar 2024
Response from Dove on 8 Apr 2024
Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed your overall stay with us! We hope you endured safe travels home, and we look forward to hosting you in the future!

10/10 Excellent

Sarah

Stayed 1 night in Mar 2024
Response from Dove on 8 Apr 2024
Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed your overall stay with us! We hope you endured safe travels home, and we look forward to hosting you in the future!

10/10 Excellent

Ibrahim Mohammad

Stayed 4 nights in Mar 2024
Response from Dove on 22 Mar 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dove met us at check in, she was friendly and knowledgeable. An asset to your front desk staff.
Stayed 1 night in Mar 2024
Response from Dove on 22 Mar 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

4/10 Poor

Savannah

Disliked: Staff & service
Stayed 6 nights in Mar 2024

4/10 Poor

Ianina, Doral

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this property
Stayed 3 nights in Mar 2024
Response from Dove on 7 Mar 2024
Thank you for your review! We look forward to hosting you in the future!-Dove

8/10 Good

Julia

Travelled with family, Travelled with family and small children
The pool was great and they have a full bar and restaurant and small shop onsite. The rooms are spacious and clean. The staff was very friendly and attentive. Our only complaint was that we were told that someone would come once daily to change out our linens and take out our trash but no one ever did.
Stayed 3 nights in Feb 2024
Response from Dove on 7 Mar 2024
Thank you for your review! We will sure to share your response with a housekeeping department. We look forward to hosting you in the future!

8/10 Good

Novina S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Dove on 22 Mar 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Overall good but noisy and lack of lounge chairs because everyone throws a towel on it and leaves.Didn’t use the pool the entire week.
Stayed 7 nights in Feb 2024
Response from Dove on 7 Mar 2024
Thank you for your review! We will bring your concerns to a member of our recreation & security team. We look forward to hosting you in the future!