Classic Double or Twin Room | Terrace/patio
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Reviews of Relais & Chateaux Villa Crespi

5 out of 5
Relais & Chateaux Villa Crespi
Via Fava 18, Orta San Giulio, NO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 54 out of 67 reviews" "
Rating 8 - Good. 8 out of 67 reviews" "
Rating 6 - Okay. 3 out of 67 reviews" "
Rating 4 - Poor. 1 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Val, Lake Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal. Incredible architecturally significant property with top-quality gourmet restaurant offering mind blowing tasting menu. Staff is absolutely the best it can be. Best service and food there is. Must see and experience to believe.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Crespi
Amazing hotel with wonderful staff
Stayed 4 nights in Sep 2023

10/10 Excellent

PAUL, Staten Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property by Relais & Chateau situated in a very beautiful area near Lake Orta. Staff very welcoming and accommodating. Three Star Michelin restaurant provided memorable sinning experience.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some noise of people constantly walking around above us. We were in room 221. My wife was upset that she couldn’t sleep in the afternoon because of constant walking around above us. At night it was much quieter.
Stayed 1 night in Aug 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!

10/10 Excellent

Azad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is better than any picture can illustrate. Every detail is attended to with perfection. The painfully intricate carvings on the stone, the antique furniture with bronze and gold plated accents, the antique style bath tub, the pink and yellow hue’ed chandelier crystals, the old pink and green marble on the bathroom wall. If you blink you’d think you stepped back into the 1800s. Such good taste was employed to recreate this place that seriously looks like you stepped into a dream.
Stayed 1 night in Oct 2022
Response from Sheila P. on 28 Oct 2022
Dear AzadFirstly, we would like to thank you for the interest you have shown in our Maison Relais et Chateaux Villa Crespi beloved villa on Lake Orta.It is a pleasure for us to offer our travelers the best possible attention to make their stay at Villa Crespi an unforgettable holiday.Best regards

8/10 Good

Michael

Liked: Property conditions & facilities, room comfort
Lovely stay. Magnificent food. Missed it having a pool though they have an excellent sister hotel 5 minute drive away with spectacular pool. Would be the icing on the cake if they had their own
Stayed 1 night in Jul 2022

10/10 Excellent

Mica and Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous!
Stayed 1 night in Sep 2021

8/10 Good

Andrew, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is set in lovely grounds just a short walk one of the smaller lakes, Lago D'orta. The building itself is beautiful and has an interesting history. What I loved: the staff were amazing - very friendly and extremely helpful. The food was excellent. We were lucky enough to have dinner at the 2 Michelin starred restaurant and loved it. The breakfast was also very good (and overwhelming). What we liked less: we were late booking so got a classic room. It was perfectly nice but the decor was a bit tired. I don't mean old fashioned as this is a classic villa so I wasn't looking for a modern, minimalist decor. It was just a little old with tired color schemes. Also, there was only a hand held shower head in the bath, rather than a true shower. It was fine but if I come again I would book earlier to get a better room.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing unique property, like staying in a museum
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Peter, Montreal, QC

Liked: Cleanliness, staff & service, room comfort
The hotel and service were 5 star. We were treated wonderfully by the staff. No request was not fulfilled, and with a smile. Dinner in their two star Michelin dining room was a real treat - expensive but worth the dining experience
Stayed 3 nights in Oct 2018

10/10 Excellent

Michel, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery and excellent staff. Great therapists at the spa in a simple premises. Dinner is a must and again excellent staff.
Stayed 1 night in Aug 2018

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay surrounded by a nice panorama completed by a very professional and gently staff. The restaurant led by Tony Cannavaccioulo is absolutely outstanding!!!! It's a must to have a dinner with him if you decide to stay there. Thank you staff, thank you Tony... will come back with the rest of my family soon.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and friendly staff!
Every room has it’s own character. The staff is super friendly and accommodating. There is an excellent Michelin rated restaurant in the hotel. We wish the weather was better so we could enjoy the town more.
Stayed 1 night in Nov 2017

2/10 Terrible

Iestyn, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Most disappointing Relais I have ever stayed in
Arrived to discover the restaurant was unavailable owing to a function - which is when we realised what a poor location it is - 20 minutes walk to town (can't drive in, town is pedestrianised), on a busy roundabout, no direct access to the lake). No apology. Then at breakfast, the (Michelin *) kitchen failed to produce a poached egg - we waited 45 minutes. Again no apology. Staff were very poor, rude and unhelfpful.
Response from Cinzia Primatesta Cannvacciuolo GM on 31 Jul 2016
Dear Lestyn We are very sorry you were unable to dine in our restaurant which was due, not to a function (in just one room of the restuarant), but to the fact you mitted respond to our request to book a table. Unfortunately, it can be difficult to get a table at Villa Crespi due to demand and we apologise for this but also ask our resident guests to book in order to avoid issues of this kind. We regret you did not like the location, ourside our control, and that there was a misunderstanding regarding your breakfast order. We feel we have to mention that erroneously you say you did not receive an apology for your disappointment when in order to try to make up for any inconvenience and disappointment, your one night stay, bar bill and city tax payment were all waived. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Special villa overlooking lake orta
Top reataurant (2 star michelin). Great staff. Matheo did an excellant job in arranging water skiing.
Response from Cinzia Primatesta Cannavacciuolo on 23 May 2016
Thank you for your review, we are delighted you enjoyed our restaurant and Matteo's attention for your water skiing adventure. We hope you will return to Lake Orta and Villa Crespi and look forward to the pleasure of welcoming you once again.

10/10 Excellent

stephane, Los Angeles ÇA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect :-)
Perfect
Response from General Manager on 4 Nov 2016
Stephane thank you for the fantastic review, we hope to see you again at Villa Crespi.

10/10 Excellent

HT & TM, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, worth a try and the friendly staff and location and the surrounding is absolutely gorgeous.

10/10 Excellent

sb, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and unusual decoration
Excellent hotel and the restaurant is amazing, very conveniently located to Lake Orta. Staff were kind enough to upgrade us to a suite. Only downside was the rooms were a little old and the shower in one of them did not work well.

8/10 Good

Mike, Deal, UK

Liked: Cleanliness, staff & service, property conditions & facilities
OTTOMAN SPENDOUR WITH THE ODD DRAWBACK
A magnificent near-eastern folly, bursting with mujedar stucco work, topped by a minaret. The conversion to a boutique hotel has been done without marring the feel of the place, but there are some drawbacks. Our room had silk wallpaper and a four-poster bed - but few power points. There was an occasional table theoretically lit by a standard lamp with nowhere to plug it in; we moved the table to the window. Great shower and bathroom. There were no easy chairs in our room and the ones under the big chapiteau on the terrace were downright uncomfortable. There isn't a pool (though you could be driven down to the lake to swim). There was no corkscrew to open the wine in the minibar. The staff were superb - welcoming, helpful, charming. The restaurant lived up to its billing - I will review it elsewhere. We were happy to be dining with other individual couples and groups, rather than the large party who virtually took the place over the previous night; it might be worth asking if there is a big group on the date of your intended visit. Overall we had the impression of a famous restaurant where the accommodation aspect played second fiddle. But despite this, the overall experience was a memorable way to mark our special occasion, and so it might be for others.

6/10 Okay

Rich from Bosto, Boston MA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
think twice
The building is like a museum. The hotel staff numerous, courteous, and competent. The physical plant needs work We were there two nights in early june. Not especially warm days but the lobby restaurant and halls were all pretty hot and humid. The restaurant was uncomfortably warm. Even the waiters were sweating The in wall ac in the room works but you have the call reception to have a receptionist come up with the remote control to turn it on, off or adjust the temperature. I bet I could order a remote on line and get it in a day or two for them... The elevator cabin has been renovated. The underlying mechanism seems old - the elevator is very slow, bouncy and takes a long time to level out with the hall floor And there's only one elevator for the guests and staff. Hotel seemed pretty empty but we spent a long time waiting for the elevator multiple times. The wonderful reception staff would pitch in and walk down to the basement to ask the staff to shut the elevator door. You could ask why not walk to a third floor room. It was hot for one thing and the ceilings are very high so the third floor is more like the fifth or sixth floor in a normal building. Beware the pebbles in the driveway. Don't even think of wheeling luggage. Drop it off at the front or ask the staff to get it for you.

10/10 Excellent

C&C, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo
This place is simply amazing!! Worth a detour any day! We were here for two glorious nights of our honeymoon and were spoilt beyond our expectations. We received a complementary upgrade to the gold room which was absolutely stunning and very spacious. We loved the breakfasts and the dinner at the hotel restaurant was well worth a trip from Australia in itself! The service was the best we have ever had and the staff were very knowledgeable and provided good advice for our wine and meals. Great wine, spectacular food and incredible service - what a memorable experience! We also enjoyed a walk around the area and the lake is stunning. The hotel is across the road from a hill with 'The Sacro Monte of Orta'. It is made up of 20 chapels containing statues and paintings that depict important scenes from Saint Francis of Assisi's life. Really incredible and worth the walk. The staff were wonderful and so friendly and helpful! Thank you to everyone at Villa Crespi.

10/10 Excellent

David and Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special place.
This is unique and an experience. The staff are fantastic. Nothing was too much trouble. The building us uniquely beautiful. We had a lovely walk to restaurant Venus on the lake's edge which complimented a wonderful evening. We would recommend this to everyone.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Wonderfull service & food!!!
Really wonderfull! The hotel is excellent, the service is perfect and the restaurant (food) is very very very special (one of the best that I have been in my life)!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To wake up with a view of Lake Orta is magical.
We have returned several times to Villa Crespi. The architecture is not Italian, but the owner's own inspiration. The staff is warm and accommodating. Our rooms were lovely. The restaurant is very gourmet and very pricey. I would definitely return. It is an easy 40 -60 minute drive to Malpensa.

10/10 Excellent

denys, lausanne switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
villa crespi orta san julio
do not forget the food which is exceptionnal

10/10 Excellent

David, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
Villa Crespi is a Moorish dream. It's like booking a room in a museum. Dinner was fabulous, though a bit over the top formal. Staff were very friendly and helpful. About a 10 minute walk very pretty walk from Orta San Giulio, a small charming town on Lake Orta off the beaten tourist track.

10/10 Excellent

Francesco, Piombino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bello, nulla da eccepire.
Stayed 1 night in Dec 2023

10/10 Excellent

marco, Torino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assolutamente unici!
Stayed 1 night in Oct 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso
El hotel es muy curioso, no me lo esperaba así para nada. El personal todos maravillosos y muy atentos. La habitación muy cómoda. El emplazamiento es precioso. El restaurante (3* Michelin) estaba cerrado así que cenamos en el Bistrot de Laqua by the Lake y fue fantástico.
Stayed 1 night in Sep 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour romantique
Séjour magnifique, la Villa Crespi est un lieu hors du temps, reposant et romantique. Le personnel est très attentionné et fort agréable. Tout était parfait.
Stayed 2 nights in Jun 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un endroit de rêve !
Une adresse exceptionnelle, un personnel de grande classe et un service impeccable. L'accueil est absolument remarquable. Bravo à toute l'équipe.
Stayed 1 night in May 2023

10/10 Excellent

Myriam

Stayed 1 night in Sep 2022
Response from Sheila P. on 28 Oct 2022
Dear MyriamFirstly, we would like to thank you for the interest you have shown in our Maison Relais et Chateaux Villa Crespi, Cinzia and Antonino Cannavacciuolo’s beloved villa on Lake Orta.It is a pleasure for us to offer our travelers the best possible attention to make their stay at Villa Crespi an unforgettable holiday.Best regards

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top place
Stayed 2 nights in Jul 2022

10/10 Excellent

Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles wunderbar
Wir wollten schön länger die Villa Crespi besuchen. Jetzt hat es endlich geklappt. Alles war wunderbar. Das Personal war sehr freundlich und hilfsbereit. Das gebuchte Deluxe-Doppelzimmer war genauso wie erwartet. Natürlich war das Highlight das Abendessen. Es hat unsere Erwartungen übertroffen. Wir kommen sehr gerne wieder.
Stayed 2 nights in Jul 2022

6/10 Okay

Anton

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Elionora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Атмосферное и место, и озеро, и городок.
Отель в историческом здании,, великолепно сохранившемся и отреставрированном, 10-15 минут от городка Сан - Джулио, без выхода к озеру, без пляжа у озера, с мишленовским рестораном внутри, известным всем итальянцам. Они будут приезжать сюда обедать и ужинать. Вилла и вам забронирует место, попробуйте обязательно. В самом городке тоже есть Мишлен. В номере есть чай и кофе, и вода, и комплимент - фрукты и сладости, есть небольшое кафе - перекусить в обед и ужин, конечно, намного дороже еды в городе. Осы бывают, но немного и не активны. Номера- в стиле, возможно, сохранена даже историческая плитка, но комфортные, кроме окон, когда их открываешь есть паутина кое где, видимо, постояльцы и персонал их особо не трогают. Вид на озеро - чем выше номер, тем лучше вид. Персонал очень заинтересованный- видно, что любит это место. Если вы приехали на выходные, может быть свадьба - праздник под окном целый день. В остальном - тихо, соседей не слышно
Stayed 2 nights in Sep 2021

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa da favola per un weekend romantico
Esperienza fantastica degna della fama di questa villa. Servizio impeccabile, ci siamo sentiti coccolati dal primo all’ultimo momento. Consigliatissimo ovviamente il ristorante due stelle Michelin dello chef Cannavacciuolo, esperienza fantastica!
Stayed 1 night in Sep 2021

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luogo affascinante
In generale esperienza eccellente, personale gentile e professionale, struttura affascinante. Vista la situazione Covid la prima colazione è stata servita in camera, e non era all'altezza della fama e del ristorante, anche con un piccolo errore di servizio, ma ci può stare.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

8/10 Good

gabriele, torino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting itself is worth a visit. The room was clean and beautifully scented and maintained the atmosphere of a XIX century palace. Nice garden. Staff are extremely polite and willing to help and chat. Unfortunately, because of Covid19 restrictions, breakfast proved not as rich as expected. Maybe a free selection of savoury food should be added. I'd definitely book again.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Der Aufenthalt war sehr schön und erholsam. Alles bestens geklappt
Stayed 2 nights in Nov 2019
Response from Sheila Parra on 29 Dec 2019
Dear Guest, thank you for the attention shown to the Relais et Chateaux Villa Crespi. We take a good note of your report mentioned on your email. It is a pleasure for us to offer our travelers the best possible attention to make their stay at Villa Crespi an unforgettable holiday. We remain at your complete disposal for any additional information and hoping to welcome you one more time to Villa Crespi, we send our best regards

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Для номера за 400 евро очень уж скромненько. Номер не понравился совсем. Фасад здания,без сомнений, архитектурный шедевр, но на этом все прелести и заканчиваются. Останавливались в отеле специально для ужина в ресторане, думаю, только для этого он и подходит. К сожалению, реальность не оправдала ожидания...
Stayed 1 night in Aug 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einmaliger Aufenthalt
Wunderschöner und einmaliger Aufenthalt in der maurischen Villa Crespi. Das Essen war ein Erlebnis! Das Personal ist sehr professionell und die Villa äußerst gepflegt. Es wird auch viel Beachtung auf Details gegeben. Alles in allem ein traumhafter Aufenthalt wie in 1001 Nacht! Wir werden wieder kommen, wenn wir etwas sehr spezielles zu feiern haben.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Yosse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un lieux magique confidentiel et d'exception a visiter absolument
Stayed 2 nights in Apr 2019

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Super luxuriös, nettes und hilfsbereites Personal.!Top Essen!!!!
Stayed 1 night in Mar 2019