Ottery St Mary Hotels

"We stayed for one night and had a mixed experience. Unfortunately, the heating in the room wasn’t working when we arrived, but when we reported it to reception they were helpful and quickly provided a portable heater, which warmed the bedroom well enough. There was a noticeable amount of mould present in the bathroom, which isn’t something you expect at this price point. The layout of the bath/shower also means there is a window and windowsill within, so water splashes directly onto the sill and blinds when showering. Combined with the mould and the flaking paint around the window, it made the bathroom feel quite run down and in need of maintenance. On the positive side, the bed, pillows and duvet were extremely comfortable and we slept very well. The curtains also did a great job of blocking out the light. Overall, the stay was comfortable enough for one night, but given the price and the expectations that come with a Hotel du Vin, the room felt a little tired and not quite worth the cost. It has the feel of a luxury hotel, but one that could benefit from some maintenance and updating. Toby on reception was very friendly and helpful. "

"Room was nice and clean with comfortable bed. My only issue was that it was a bit too warm and difficult to open the window. However it was a good stay and really convenient location. "

"Lovely spacious room with great bathroom. Staff very friendly and helpful. Excellent breakfast!"

"Came for business, professional exams and needed a good rest and a quiet room. This was my second time I stayed in the hotel, wasn't very busy got an " upgrade" to a double room/bathtub but had to pay for it , with no discount... Carpark is handy but anyone can walk in from the street and I was woken up by drunk noise ppl in the very early hours.Beds comfortable, the staff is helpful "

"A C was not working well. Breakfast was good. Room comfortable. Had dinner was excellent. Staff very good."

"Very comfortable. Great stay."

"I do love the Devon. Nice rooms, loads of parking, great food and very very good staff and service....well done, see you again."

"Breakfast was good, room clean and warm but did need some repairs had a evening meal but wasn't brilliant. "

"All ok"