Parc Hotels

"Clean room. Everything was nice. I am disappointed we had to leave early due to a medical emergency and I left my smart watch on the nightstand. However when I called housekeeping they were unable to locate it. I used location tracking to know it was at the hotel "

"Very comfortable "

"Parking simple, location very convenient, AC worked, coffee good quality in the morning."

"Front desk was helpful. "

"Very friendly staff, nice social hour, spacious rooms. "

"yes"

"Room was very dirty. Wallpaper peeling off the walls. Stains. Wifi was horrible. We left early. "

"Customer service was excellent, location was great. The outdoor sauna setup isn’t great - complicated to turn on and takes forever to heat up."

"Unfortunately I experienced a hot water issue similar to my stay at La Quinta in Plattsburgh NY.I checked in on aThursday after working a 14 hour day and went to shower , no hot water , called the front desk and explained the issue.The following day I went to the front desk and explained to a different front desk clerk the hot water issue and asked to be moved to another room that had hot water,clerk said they were fully booked and would see what he could do,Saturday the third day without hot water and no shower I was getting very annoyed,I then spoke with yet again a different clerk and also spoke with the manager and maintenance guy which again I was told they are working on it and that I could move to another room on Sunday. I had just worked 7 straight 14 hour days and my only day off I have to pack up and move to the other end of the building. I never once received a phone call from the manager or any other employees during the 3 days without hot water.i felt that management had very little concern and poor communication skills with its guests.Cleaning staff were great ! Unfortunately many guests smoke cigarettes and pot in the rooms."