Pipers Pool Hotels

"I really wanted to like the Camelot, and wasn’t expecting it to be high spec or anything, but was mostly really put off by two things: the bedding was quite scratchy, and the bathroom was a complete shock. Pros: large family room, lovely sea view, staff were friendly and helpful on the few occasions I spoke to them, and when we had an issue with the bathroom they accommodated us by allowing us to use a bath in an empty room. Also lovely walks straight out the door and you can walk along the coastal path straight to Tintagel castle. Cons: definitely tired, a bit more than I expected given the price. Charged £20 per dog per night but no idea what for as nothing was provided not even a dog bowl. The bed was lumpy and the linen was scratchy and I’m not normally sensitive to that sort of thing. And finally the bathroom…we were in a classic family room, I’m not sure what the bathrooms are like in other room types but it was basically a caravan bathroom awkwardly plonked in the room, no chance of safely washing kids in there so I could not believe it was a family room. Thankfully as Expedia had stated it had a bath and shower they allowed us to go and use a bath on another room (the portable style bathroom had a toilet, a sink and a shower). It felt like something you get in a caravan / service station / student digs, NOT in a castle hotel where you’re paying £200+ per night. The hotel should be honest with their guests and describe this appropriately, disappointed. "

"Very friendly staff "

"The rooms are always meticulously clean and the property is well maintained. Having reintroduced the full english breakfast in a traditional sense the property has regained our commitment to booking a bed with breakfast rate. The staff are always very friendly and the hotel is perfectly located not only to see what Lostwithiel has to hold but for accessing other towns and villages in Cornwall. "

"The room was lovely, with loads of extra touches. The actual inn is an amazing old historical building. The food was excellent and great choices. Great range of quality food and drink. Every member of staff we encountered was helpful and friendly. We have been to Jamaica Inn for visits before but never stayed. Would definitely stay there again. "

"Hotel reception wasn’t well signed. Rooms were clean, but corridors were quite dirty. Staff were friendly and helpful. Main restaurant wasn’t available so had to eat in a stark feeling cafe area which wasn’t so nice. The staff were very accommodating regarding allergy issues. The steak wasn’t very good. Breakfast in the restaurant area was nice. Again staff were attentive."

"Breakfast was nice and there were vegan options though the one person serving seemed stressed as she was so busy. Evening meal was good and had vegan options for all courses. Staff were friendly and helpful. The carpet in my bedroom was the only disappointment as it needs replacing. Otherwise the room was spotless and the bedding fresh & comfortable. "

"Went for a relaxing break in Port Isaac and stayed here in room 5 which had a lovely view of the slipway. Room not very spacious and with only one chair which meant one of us had to sit on the bed but not too much of a problem. The bed was one of the most comfortable beds I have ever slept in. The toilet was practically touching the ensuite door so a visit in the dark in the middle of the night left me with a head injury when I closed the door and went to sit down! I think they heard the bang it made in Newquay. This is a very old pub with lots of original quirky features so if flat walls and modern surroundings is normally your thing this may not be for you. Food from the menu ok, very little choice which would make me choose somewhere else to eat if we went back. I also received the wrong order which had to go back but the breakfast was great!. Tip - Park your car in the carpark on New Road if you can. The walk to the slipway is down a coastal path and will take you around 8 mins on foot. It gives you the option of one or two days and then jumps to a week. If you are staying more than 2 Nights choose the week as it's only a little more than the price of 2 days and cheaper than updating as you go! "

"NO TOLITERIES LIKE PASTE ETC "

"Do not stay here. Fire alarm went off in the middle of the night and the owner was incompetent - there was no apparent cause but for around an hour it kept tripping again so eventually I tried (without success) to sleep in my car. The hotel was dirty, no-one was available to help/serve breakfast etc, items such as milk in the kitchen fridge were out of date. It is a very old unmodernised property."