Pitchford Hotels

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"Lovely staff and great breakfast."

"Centrally located, A short walk from the rail station. Quiet and helpful staff"

"I left my iPhone charger in room Trent D2. Can you retrieve it for me? Thanks? Martin Hingley "

"Friendly staff, rooms a bit dated, good selection at breakfast "

"Great value and includes breakfast !! , clean and tidy , will stay again "

"Th building is amazing or at least it will be when the renovation is finished. It will be jaw dropping. Absolutely loved this place, the setting was incredible and the first thing they started with, the most important thing, the beds so had an excellent night's sleep. Totally needs updating (I'm sure th teles were from the 2000s - at least 20 years old, but I was told that that was what they were doing, so by the end of the summer it should be done. I know where I'll be spending Xmas n new year ........... Highly recommended Stace"

"Great facilities. Refurb on whilst we were staying but staff didn't really go the extra mile to mitigate the changes lots of hassle on check in. Asked for an invoice for business expenses as need VAT one. Hotel said they can't provide this despite the fact I have one from another Holiday Inn I stayed at 3 days ago on the same trip (also booked through Hotels.com). Asked for a credit card for room security expenses in case of damage - again the earlier Holiday Inn from the same trip didn't need this so seems to be different protocols between hotels in the chain? Hotel were also complicated about using pool. Can't use it after check out and this wasn't communicated on check in so worth being aware of this limitation. They did extend check out to allow this so resolved in the end but worth being aware of. "

"Room was clean, could do with improvement bathroom door at the bottom was a bit rotted, shower cubicle was a bit grubby, but overall no complaints, bar was lovely and clean, had a drink was a bit pricey, but that’s hotels for you, overall an enjoyable stay, staff were very friendly and helpful."