Cancun Hotel Guide - Playa Coral hotels in Cancun, Mexico.

"We really enjoyed our stay! Room was clean and a good size. Really enjoyed the pool area and how it is right on the beach. Our toilet was leaking the first night we arrived, however the hotel staff was very responsive and kind and helped switch our room right away. Overall, our whole family enjoyed it. "

"Beautiful and clean resort. Very child friendly."

"clean nice place very up to date and good stuff. the pool on the roof is cold water "

"I had a good time overall, and the staff were good. However, I had a very negative experience with the tour agency at the reception. The manager from Caribe Tours Riviera Maya Cancún sold me six activities, with an average cost of around $150 each. While I really enjoyed some of them, the last two were very disappointing. For the first one, I was placed in a tour that was only conducted in Spanish, even though I do not speak the language. I raised this issue, but nothing was done to resolve it. For the second activity, he cancelled my booking without asking me and issued a receipt without my consent. When I explained that I couldn’t attend on my last day, he changed my booking to different activities that were cheaper than what I originally paid for. When I tried to call and discuss the issue, he shouted at me and hung up the phone."

"Great location, excellent shuttle service"

"Staff was very nice and friendly property was very clean and beautiful the food was amazing The staff stayed on her job making sure you had everything and the rooms and stuff stay clean I would go back didn’t want to leave."

"Really good! Love it "

"The room service is very poor. The room was cleaned only once in our 4 day stay. We called at the reception 2 days to get the dustbins cleaned and even I cleaned the dustbin myself one day. Also, there was a fight in a room on the same floor and there was foul smell of blood and waste everywhere for 2 days. No cleaning was done. Another thing, a glass broke in the room and i called reception to send someone to clean it, it took us 3 calls and 2 hours, when finally someone came to clean the floor at around 11:30 pm. "

"Just traveled to our home away from home for the 4th year in a row. I can say that the property, logistics, and MANAGEMENT has declined tremendously! Not the same and will NOT be back. "