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Paradisus Cancún – All Inclusive

4.5 star property
Families thrive at this oceanfront paradise where international cuisine delights by day and poolside cocktails create the perfect sunset atmosphere

Choose dates to view prices

Paradisus Cancún – All Inclusive offers a retreat near El Rey Ruins with 9 international cuisine restaurants. Enjoy swim-up and beach bars, yoga classes, and YHI Spa treatments. Praised for family-friendly offerings and prime beach location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is €542
includes taxes & fees
23 May - 24 May

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Premium Master Suite Sunset View

Premium bedding, free minibar, in-room safe, desk

Premium Master Suite Sunset View

  • Lagoon view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Two Bedrooms Master Suite

Premium Two Bedrooms Master Suite | Balcony

Premium Two Bedrooms Master Suite

  • Lagoon view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Premium Suite Sunset View

Premium Suite Sunset View

Premium Suite Sunset View

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite – Ocean View

View from room

The Reserve Adults Only Master Suite – Ocean View

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Suite Sunset View Adults Only

View from room

The Reserve Suite Sunset View Adults Only

8.8 out of 10
Excellent
(5 reviews)
  • Lagoon view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Adults Only Suite – Ocean View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Suite – Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Master Suite Sunset View Adults Only

50-inch LED TV with cable channels, books

The Reserve Master Suite Sunset View Adults Only

10.0 out of 10
Exceptional
(3 reviews)
  • Lagoon view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Family Concierge Junior Suite Ocean View

  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Suite Ocean View

Family Concierge Suite Ocean View

Family Concierge Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Governor Suite

Governor Suite

Governor Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Concierge Suite Sunset View

50-inch LED TV with cable channels, books

Family Concierge Suite Sunset View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Concierge Junior Suite Sunset View

Family Concierge Junior Suite Sunset View | View from room

Family Concierge Junior Suite Sunset View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Concierge Two Bedroom Sunset View

Family Concierge Two Bedroom Sunset View | View from room

Family Concierge Two Bedroom Sunset View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Family Concierge Two Bedroom Ocean View

Premium bedding, free minibar, in-room safe, desk

Family Concierge Two Bedroom Ocean View

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite Sunset View

Junior Suite Sunset View

Junior Suite Sunset View

7.4 out of 10
Good
(118 reviews)
  • Lagoon view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

8.0 out of 10
Very good
(43 reviews)
  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Junior Suite Sunset View Adults Only

The Reserve Junior Suite Sunset View Adults Only

The Reserve Junior Suite Sunset View Adults Only

9.0 out of 10
Wonderful
(15 reviews)
  • Lagoon view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite – Ocean View

The Reserve Adults Only Junior Suite – Ocean View

The Reserve Adults Only Junior Suite – Ocean View

8.0 out of 10
Very good
(11 reviews)
  • Ocean view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Located on the beach, Paradisus Cancún – All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. Luxury Avenue Shopping Mall and La Isla Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Museo Maya Trailhead. El Rey Ruins and Teatro de Cancún are two other places to visit that come recommended. Discover the area's water adventures with jet skiing, kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours. Visit our Cancun travel guide
Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500

What's nearby

  • Aquaworld
    Aquaworld
    5 min walk - 0.4 km
  • Ballenas Beach
    Ballenas Beach
    16 min walk - 1.4 km
  • Aerial view of Iberostar Selection Hotel garden and Laguna Nichupte Lagoon in Cancun, Quintana Roo QR, Mexico.
    Iberostar Cancun Golf Course
    4 min drive - 2.5 km
  • Cancun_MayaCancunMuseum_6241919_097
    Maya Museum of Cancun
    4 min drive - 2.5 km
  • Oasis Arena
    14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Restaurants

  • Tatish Restaurant
    11 min walk
  • Cevicheria Condesa
    9 min walk
  • Chambao
    8 min walk
  • McDonald's
    6 min walk
  • Rosato
    9 min walk

About this property

Paradisus Cancún – All Inclusive

  • Luxury all-inclusive property near El Rey Ruins
  • Located close to Museo Maya Trailhead and Luxury Avenue Shopping Mall, Paradisus Cancún – All Inclusive provides a golf course, a swim-up bar and a beach bar. Indulge in a facial, a deep-tissue massage and a manicure/pedicure at the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes are offered at the health club; the property also has a poolside bar, a terrace and shopping on-site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • Other perks at this property include:
    • 4 outdoor pools and a children's pool, along with cabanas, sunloungers and pool umbrellas
    • Free self-parking
    • A local area shuttle, express check-out and babysitting (surcharge)
    • 4 outdoor pickleball courts, a 24-hour front desk and luggage storage
    • Guest reviews speak highly of the family-friendly amenities, beach locale and pool
  • Room features
  • All 773 rooms include comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • 50-inch LED TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and select beverages included
    • Premium alcoholic drinks included
    • Room service during certain hours (limited menu)
    • In-room minibar (all beverages included)

Land activities

    • Fitness facilities
    • Tennis
    • Children's club

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing
    • Water fitness
    • Yoga

Entertainment

    • On-site entertainment and activities
    • On-site live performances

Awards and affiliations

  • Eco-certified property
  • This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Capella
  • Gastro Hall
  • Kao
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pickleball courts
  • 4 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Health club
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Paradisus Cancún – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Paradisus Cancún – All Inclusive?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Paradisus Cancún – All Inclusive on 23 May 2026 start from €542, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Paradisus Cancún – All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Cancún – All Inclusive?

Self-parking is free at this property.

What time is check-in at Paradisus Cancún – All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Paradisus Cancún – All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Cancún – All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include tennis, aerobics classes, cooking classes and more.

Where is Paradisus Cancún – All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of Museo Maya Trailhead, Luxury Avenue Shopping Mall and El Rey Ruins. La Isla Shopping Mall and Teatro de Cancún are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Paradisus Cancún – All Inclusive Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 52 out of 76 reviews
Rating 8 - Good. 17 out of 76 reviews
Rating 6 - Okay. 3 out of 76 reviews
Rating 4 - Poor. 3 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

Reviews

Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable pool and excellent staff
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Liza Pius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, staff is good.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing! Staff was so friendly and welcoming. Loved it so much
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place, if anyone gets credit. It’s all the Steph the waiters, concierge, front desk, housekeepers. Everyone is so kind and friendly.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Denise Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Paradisus Cancun resort and it was amazing. From the wonderful staff at the pool bar - Mitchel, Carlos, Juan and Isaie - kept our cups filled to the awesome entertainment at night by Giovanni (he is a vibe :), to the relaxing spa treatment with Ruth who was so accommodating and Daniela who gave the best 75minute massage to our concierge Carlos and newbie Jefferson to the front desk staff Janet. It was a perfect vacation for my family. Will definitely go again!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly exceeded expectations, the varieties of restaurant was great with plenty of staff did not have to wait to be helped, extremely happy with our stayed. Roger
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities
The concierge Omar was excellent. What stood out most about Omar was his personalized approach—they remembered our preferences and anticipated our needs before we even had to ask. Omar’s knowledge of the resort and surrounding area was impressive, and they offered great suggestions that made our trip even more memorable. Communication was always prompt, whether in person or via phone/message, which made planning incredibly convenient. Overall, the concierge service specially Omar exceeded expectations and played a huge role in making our vacation relaxing and enjoyable. I would highly recommend taking advantage of their services if you stay here.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Michiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. We stayed for 4 nights as a family of 4 (ages 8 and 9 + parents). 2. The zoning was cleverly executed; the areas for families with children and exclusively for adults allowed us to enjoy a relaxing stay. 3. The kids club staff were amazing, and our kids loved the diverse activities - water play, ancient instruments, art craft, dance, and more. I felt very secure to leave my kids, and they wanted to go back again and again. It was the perfect balance for a restful stay for parents. 4. The only downside was mosquitoes. My daughter was bitten 12 times, my son 5 times, and my husband and I were each bitten 4 times, mainly inside the building. And this happened despite my diligent application of insect repellent from the evening onwards, and even though I used a mosquito repellent inside the room. This was partly due to the season, and perhaps also because we stayed in a first-floor room. 5. Overall, my impression is that—with its magnificent scenery, pleasant staff, tastefully renovated building, and dining that offers good value for the price—this is a place I would happily recommend to my friends and their families.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great trip at Paradisus, especially considering the resort had only been reopened for a few days. What we liked: the inside of the resort is beautiful and looks even better at night. The pool is enormous and never felt crowded, even when activities were ongoing. The beach runs the full length of the property, with ample space to enjoy either the sand or sea. The staff were courteous and quick to respond to any requests. Extra credit to the pool bar bartenders who gave equal attention to kids and adults. Our kids loved swimming up and having a frozen drink in their hands in just a few minutes. All of the pool chairs having cushioning was a huge plus, these were some of the most comfortable loungers we’ve experienced anywhere. What we’d change: the pool chair “reservations” of early risers taking chairs with only towels early in the morning meant few, if any chairs were available by 10am. Fortunately I’m an early riser and was able to reserve as well, but wish there was a more equitable system/policy that lets late sleepers or afternoon arrivals a place to settle. The food is only ok, not great. Fresh sliced tacos were very enjoyable, but everything else was only so-so. it seemed like the buffet needed more frequent replenishment; I assume this will get better as staffing levels reach normal operating capacity. We ate at capella, blue agave and zesty - we liked blue agave the most, the others were kind of like the buffet, ok but not great.
Lobby at night
Ocean view junior suite. Huge balcony with great views
View of main pool from balcony
Stayed 4 nights in Apr 2026
Verified

8/10 Good

hamid

Liked: Cleanliness, staff & service, property conditions & facilities
The amazing staff and the beautiful property. The views of the ocean are stunning, and the pools are great, with plenty of options to relax and enjoy the atmosphere. I would like to give a special mention to Alica, the manager, who was incredibly kind and helpful. I faced a few issues with my room and some situations during our stay, but she handled everything with respect and understanding. The team acknowledged the concerns and genuinely tried their best to resolve them, which I really appreciated. That said, there are a few areas where improvement is needed. Some of the rules regarding the Bali bed were not clearly explained, which led to confusion. The concierge service could also be more proactive and knowledgeable for families to avoid unnecessary back-and-forth. Regarding the catering, I believe there is definitely room for improvement. My expectations for the meals were higher, as the food was generally just average. The temperature of the dishes was not always consistent, and at the omelet station, the same oil seemed to be reused, with omelets sometimes coming out dry. The level of professionalism among some of the kitchen staff could also be improved. Additionally, the spa prices felt unnecessarily high even expensive that Us and did not quite make sense compared to the overall experience other places!!!. This is definitely an area the resort should review and improve to better match guest expectations.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, service and food were excellent.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Miriam Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. We will be back!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Natalie Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from an amazing week here.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Room was exceptional. Food was average tasting for all inclusive, but there were plenty of options offered.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Niyogushima

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was so much enjoyable
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa message was great, staff was very helpful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a week and absolutely loved it. Everything about this hotel from atmosphere, food, service etc. Was amazing. Definitely would come back. All staff was so friendly and helpful.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Property very clean
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Gursimran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch and speaks luxury. One of our best vacations ever.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
The pool was beautiful, pleasant Spa as well Staff was was very respectful, helpful, The room was big plenty space and they clean you room 3 times during the day all ways clean towels thru day
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing beautiful well located and clean. The food was good but the staff attention was exceptional. Alejandro was our private concierge he went above and beyond to ensure we had an amazing trip, I celebrated my bday and he truly went above and beyond. Would reccommend this experience to anyone also traveling with kids.
Stayed 4 nights in May 2026
Verified

8/10 Good

Mery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is great. food needs get upgraded.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Gretel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. The facility, the service, the decoration, the food. Everything is a 10. Thank you so much my concierge Erick, he made everything so easy for us. I hope to back soon
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great. Will certainly go back
Stayed 7 nights in Apr 2026