Casa Ticul Hotel Boutique 5Th Av

Hotel with 2 outdoor swimming pools, 5-minute walk to Playa del Carmen Main Beach

Choose dates to view prices

Where to?

Dates

November 2025

13

December 2025

Travelers find a tranquil escape at this boutique hotel in central Playa del Carmen. Enjoy a lovely garden for morning strolls and two outdoor pools for cooling off after exploring. Free WiFi keeps you connected, and the multilingual staff helps navigate local attractions.

Very good

Popular amenities

24/7 front desk
Housekeeping
Pool
Air conditioning
Free WiFi
Restaurant

Room options

Check availability for these dates

Tonight

Nov 13 - Nov 14

Tomorrow

Nov 14 - Nov 15

All rooms

1 bed

2 beds

Showing 6 of 6 rooms

Standard Room

Wonderful

Highlights

Air conditioning

LCD TV

Premium bedding

Ceiling fan

Down duvet

Separate bedroom

Select Comfort bed

Hairdryer

Sleeps 2
1 King Bed

1 bedroom, premium bedding, down duvets, Select Comfort beds

Standard Double Room

Highlights

Air conditioning

LCD TV

Premium bedding

Ceiling fan

Down duvet

Separate bedroom

Select Comfort bed

Hairdryer

Sleeps 4
2 Double Beds

Deluxe Room

Highlights

Air conditioning

LCD TV

Premium bedding

Ceiling fan

Down duvet

Separate bedroom

Select Comfort bed

Hairdryer

Sleeps 2
1 King Bed

Junior Room

Highlights

Air conditioning

LCD TV

Premium bedding

Ceiling fan

Down duvet

Separate bedroom

Select Comfort bed

Hairdryer

Sleeps 2
1 King Bed

Family Room

Highlights

Air conditioning

LCD TV

Premium bedding

Ceiling fan

Down duvet

Separate bedroom

Select Comfort bed

Hairdryer

Sleeps 4
1 King Bed and 1 Double Bed

Honeymoon Room

Highlights

Air conditioning

LCD TV

Premium bedding

Ceiling fan

Down duvet

Separate bedroom

Select Comfort bed

Hairdryer

Sleeps 2
1 King Bed

About the area

5th Av Between 38 And 40th Street, Lt 08 Mz 151 Col Zacil-ha, Playa del Carmen, QROO, 77710

What's nearby

Quinta Avenida - 3 min walk - 0.3 km
Mamitas Beach - 6 min walk - 0.6 km
Playa del Carmen Main Beach - 6 min walk - 0.6 km
Playa del Carmen Maritime Terminal - 3 min drive - 2.5 km
Punta Esmeralda Beach - 6 min drive - 2.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

‪Club de la Cerveza - ‬1 min walk
‪Las Hijas de la Tostada - ‬1 min walk
‪Mariskinky - ‬1 min walk
‪Ah Cacao Chocolate Café - ‬1 min walk
‪La Brioche De Playa - ‬1 min walk

About this property

Casa Ticul Hotel Boutique 5Th Av

Hotel near Quinta Avenida

Located close to Mamitas Beach and Playa del Carmen Main Beach, Casa Ticul Hotel Boutique 5Th Av provides a terrace, a garden and a library. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant and a snack bar/deli.

Other perks at this hotel include:

2 outdoor pools
Tour/ticket information, multilingual staff and luggage storage
A front desk safe, a 24-hour front desk and laundry services
Guest reviews give top marks for the helpful staff

Room features

All guest rooms at Casa Ticul Hotel Boutique 5Th Av have perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and free bottled water.

Other conveniences in all rooms include:

Select Comfort beds and down duvets
Bathrooms with rainfall showers and designer toiletries
32-inch LCD TVs with cable channels
Ceiling fans and daily housekeeping

Similar properties

Pool
Free WiFi
Air conditioning
Housekeeping

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

A restaurant
Snack bar/deli

Things to do

2 outdoor pools
Library

Family friendly

2 outdoor pools
Snack bar/deli

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Beach cabanas (surcharge)
Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Lever door handles
No lift
Well-lit path to entrance

More

2 buildings
3 floors
Built in 2007
Designated smoking areas

Room amenities

Bedroom

Down comforter
Premium bedding
Select Comfort mattress

Bathroom

Bidet
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

32-inch LCD TV with cable channels

Food and drink

Free bottled water

More

Air conditioning
Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

This property's beach club is 600 yards (550 metres) away.

Renovations and closures

This property is closed from 8 November 2024 to 31 October 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Casa Ticul

Casa Ticul Hotel

Casa Ticul Playa del Carmen

Casa Ticul Boutique Hotel Koox Luxury Collection

Hotel Casa Ticul Playa del Carmen

Hotel Ticul

Ticul

Hotel Casa Ticul Riviera Maya/Playa Del Carmen, Mexico

Casa Ticul Boutique Koox Luxury Collection Playa del Carmen

Casa Ticul Boutique Koox Luxury Collection

Frequently asked questions

Does Casa Ticul Hotel Boutique 5Th Av have a pool?

Yes, this property has 2 outdoor pools.

Is Casa Ticul Hotel Boutique 5Th Av pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Ticul Hotel Boutique 5Th Av?

This property doesn't offer parking.

What time is check-in at Casa Ticul Hotel Boutique 5Th Av?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Casa Ticul Hotel Boutique 5Th Av?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Casa Ticul Hotel Boutique 5Th Av located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Super Chedraui Selecto Avenida 10 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Casa Ticul Hotel Boutique 5Th Av Reviews

8.0

Very good

8.4

Cleanliness

9.0

Location

8.6

Staff & service

6.4

Eco-friendliness

7.6

Property conditions & facilities

6/10 Okay

Vonshae

12 Dec 2023

Liked: Staff & service

Nice place to to stay with a good staff with walking distance of the beach. They have street parking so and a street parking on Sundays.

8/10 Good

Froylan

25 Jul 2022

Liked: Cleanliness, staff & service, amenities

Small but very attentive staff and make you feel and home Property needs some upgrades but overall good for the price I would gladly recommend this property to friends and family

Stayed 4 nights in Jul 2022

8/10 Good

Craig

17 Jan 2024

Liked: Cleanliness, staff & service, room comfort

Hit the mark

We needed a room for one night and this worked perfectly. Our requirements were a good bed and AC and fairly quiet. Met all 3 objectives perfectly. Staff were friendly and helpful.

Stayed 1 night in Jan 2024

10/10 Excellent

Maritza

12 Oct 2022

Liked: Cleanliness, amenities, property conditions & facilities

Gracias por la hospitalidad, en particular a Julián que se porto muy bien el chico. Thank you for the hospitality right in front of the action. Your door step is la Quinta Ave which was convenient and made everything accessible

Stayed 1 night in Jul 2022

6/10 Okay

Elisabeth

12 Mar 2023

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Serious maintenance let down everywhere you look. The cleaning ladies and breakfast staff are great!

Stayed 14 nights in Feb 2023

4/10 Poor

Verified traveller

15 Jan 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired Hotel

Its ok for a cheap night, but the infrastructure is very worn out. Needs a major upgrade. The area is very noisy untill about midnight.

Stayed 1 night in Jan 2024

2/10 Terrible

Erick

3 Jul 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

This place is horrible, smells disgusting and rooms and facilities is nothing compared to the pictures online.

Stayed 1 night in Jul 2024

4/10 Poor

William

6 Mar 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No elevator, no blanket for the bed, no bedside lights, property looked worn down. Needs to close and renovate.

Stayed 1 night in Mar 2023

2/10 Terrible

Lee

18 Jan 2024

Disliked: Staff & service

A must for those with a sense of adventure who want to end up without their reserved room, let alone any room at all! We had reserved 6 months in advance, only to be told when we arrived that our apartment style room had been sold to an airbnb owner and ceased to be part of their hotel after a change of ownership!

Stayed 7 nights in Jan 2024

2/10 Terrible

Brian

27 Mar 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Property has not been maintained. Had to switch rooms three times in three days. Very poor condition beds and furniture. Pools green and not maintained . Breakfast NOT included. Friendly staff but didn't speak English. Do not book here. A shame, because it was wonderful nine years ago.

4/10 Poor

Kimiko

30 Apr 2023

Disliked: Staff & service, amenities, property conditions & facilities

No refrigerator, no hair dryer no restaurant at this hotel they provide breakfast 10min walk restaurant. Staff does not understand American English.

2/10 Terrible

Hector

10 May 2024

Disliked: Amenities, property conditions & facilities

Well I got to the hotel, wasn’t expecting much since it’s a small boutique hotel, just to rest really. Unfortunately the AC was damaged, I have the pictures and in the morning the WC was flooding the bathroom and room, I slipped but managed to catch myself before severely hurting myself. Please check your rooms properly before.

2/10 Terrible

Hector

15 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un asco, un fraude.

Me dejaron tirado y no cumplieron la reservación tuve que enviar a todos a otro hotel y pagar de más y los de hotels.com no me quisieron acomodar en otro lado! Solo que me cancelarían la reserva. Por eso ahora los voy a demandar xq terminamos pagando de más en otro hotel

Stayed 7 nights in Nov 2024

2/10 Terrible

Francisco

15 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Irresponsable estava cerrado y nadie enfrenta la situación

Stayed 2 nights in Nov 2024

2/10 Terrible

Francisco

11 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

El.inmueble estaba cerrado y nadie dio la cara para solucionar ... Bolas de.irresponsables y ratas

2/10 Terrible

Francisco

11 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Cerrado y mala atencion Porqueria de servicio.

2/10 Terrible

Francisco

11 Nov 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Pesimo servicios d No lo recomiendo son bandidos

2/10 Terrible

Francisco

11 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Mal servicio y no dan la cara para resolverlo

2/10 Terrible

Francisco

11 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Servicio de.porqueria no lo recomiendcerrado y nadie semoresento a resolver la.situacion de.la.resercacion

2/10 Terrible

Francisco

11 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Cerradony nadie dio la cara para.resolver la.situacion

8/10 Good

Fabiola

5 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A pesar de que me cambiaron de hotel por manteniendo de este, me avisaron con mucha anticipación que me cambiarian al hotel hermano llamado Mayan Art hotel 10, las instalaciones bonitas, acojedoras, el precio accesible y la atención es muy grata. Está céntrico y llegas a la 5ta Av en coche en 5 o 9 mnts, no está tan lejos, caminando unos 20. Estacionamiento exclusivo y recepción a las 24 horas. Nada de ruido, lo recomiendo. 👌

Stayed 2 nights in Nov 2024