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Riu Playacar All Inclusive

Photo gallery for Riu Playacar All Inclusive

Aerial view
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers

Overview of Riu Playacar All Inclusive

Riu Playacar All Inclusive

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPiste Cyclable sur Paseo Xaman-Ha3 min walk
  • Popular LocationPlayacar Golf Club2 min drive
  • Popular LocationMahi Golf Course4 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)10 min drive

Room options

About this area

Playa del Carmen

Riu Playacar All Inclusive is located in Playacar, a neighbourhood in Playa del Carmen, and is next to a golf course and on the beach. Playacar Golf Club and Piste Cyclable sur Paseo Xaman-Ha are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Maroma Beach. Travelling with kids? Consider Xcaret Eco Theme Park and Xaman Ha Aviary. Spend some time exploring the area's activities, including waterskiing, golfing and golf lessons.

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 3 min walk
  • Xaman Ha Aviary - 19 min walk
  • Paseo del Carmen - 25 min walk
  • Playacar Golf Club - 2 min drive
  • Mahi Golf Course - 4 min drive


  • Doña Aurelia - 7 min drive
  • Ristorante Latinos - 7 min drive

About this property

Riu Playacar All Inclusive

4-star all-inclusive property located in Playacar
A free breakfast buffet, 18 holes of golf and a swim-up bar are just a few of the amenities provided at Riu Playacar All Inclusive. This property is a great place to bask in the sun with a white sand beach, sunloungers and beach towels. Treat yourself to a massage or a manicure/pedicure at Renova Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Asian cuisine and a poolside location. Aerobics classes are offered at the health club; other things to do include windsurfing, kayaking and scuba diving. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on site.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Limo/town car service, a TV in the lobby and ATM/banking services
  • Tour/ticket information, wedding services and a porter/bellboy
  • Guest reviews give top marks for the helpful staff
Room features
All 396 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 22-inch TVs with satellite channels
  • Ceiling fans, daily housekeeping and electrical adapters/chargers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Surfing/body boarding

Land activities

Fitness facilities




Access to off-site nightclubs
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.


English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • The Palms
  • Jade
  • Turquesa
  • Traviata
  • Anana

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Playground
  • Snack bar/deli


  • ATM/banking services
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services


  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas


  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower


  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan


  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels


  • 22-inch TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar


  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties



Check-in from 3:00 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Does Riu Playacar All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at on 30 Jan 2023 start from €355.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Riu Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Playacar All Inclusive?

Self-parking is free at this property.

What time is check-in at Riu Playacar All Inclusive?

Check-in is from 3:00 PM - 11 PM. Late check-in is available during limited hours.

What time is check-out at Riu Playacar All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Riu Playacar All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Riu Playacar All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course, 0.2 mi (0.3 km) from Piste Cyclable sur Paseo Xaman-Ha and 1.5 mi (2.4 km) from Playa del Carmen Main Beach. Mahi Golf Course and Xaman Ha Aviary are also within 1 mile (2 km).




Rating 10 - Excellent. 587 out of 1034 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 288 out of 1034 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 95 out of 1034 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 40 out of 1034 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 24 out of 1034 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities




10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean and smaller RIU. Great location with shopping across the street, if you don’t want to go into Playa de Carmen. There are some Mayans down the road and a bird sanctuary you can explore. And also a half an hour walk down to 5th Ave to Playa.
Stayed 10 nights in Jan 2023

6/10 Okay

Carolina Huerta

Travelled with family
Liked: Cleanliness, staff & service
Here is the not so good: We had a party of 7 with 3 rooms. The beds were pushed together to form one big bed. Not very comfortable for 3 people and the beds are awful, think motel 6 style. There are a lot of smokers at this hotel it seems. The good: Froy in the lobby bar was amazing. The grounds are clean and well kept. There are sufficient chairs on beach or by pool. Food was very good for an all inclusive and there were plenty of options. The service is top notch. We would stay again becuase if the positives but they can certainly use an upgrade on the rooms.
Stayed 7 nights in Jan 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amamos la propiedad todo. Su personal super respetuoso y amable, la comida exquisita, comodidad, todo todo.

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed everything about this property! I especially loved the palm trees on the beach! We could get sun, shade and the overall relaxation/vacation feeling!

4/10 Poor


Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beside the hotel is in a great area, the staff been so great and beverages selections is good, the hotel food is TERRIBLE. Every single restaurant is a buffet style some how, dinner in some restaurants only part of the menu is A la Carte and the rest of the food again is buffet style and yes the selection is big, but by the time you serve yourself the meats, fish, pasta, rice or anything else is way overcooked and dry that is tasteless. Pool food is full of hotdogs, burgers, pizza and French fries, what happen with a good taco, guacamole and some delicious MEXICAN FOOD. There is NO a room service instead they have a snack area overnight full of frozen/microwave food, YES!!!! Microwaveable food. Mexican Gastronomy is recognized all over the world for been one of the best and non was represented on this hotel, I didn’t travel to Mexico to eat burgers or buffets and definitely no microwaveable food, out of my 7 days staying we eat 4 days outside and my all-inclusive money when out of the window. Very disappointed, very upset and mostly very certain that I will NOT comeback to this hotel or any of the RIU chain because I am afraid that will be the same.

2/10 Terrible


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Muy simple la fiesta de año nuevo no me gusto para nada ya no regreso a los riu tienen que tener algo mas

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Room was comfortable and the balcony was nice. Noise was an issue sometimes as we could hear a lot of commotion in the hallway when sleeping. Beach did not have enough loungers, also the beach area itself is small. Food was decent, the New Year’s feast was spectacular. Room keys kept malfunctioning towards the end of our stay. Staff was mostly kind. We did not enter the pools only the beach!