Playacar Zona Hotelera Holidays

Very nice hotel, excellent experience, the food was good. The asian restaurant was the best with the best customer service. My only 2 complaints, staff was calling to my room at 8am for some reason, when you are on vacation i want to rest, not waking up early. And the most important thing for me was the lack of real Mexican Music in the hotel, No Mariachis and not showing the rich Mexican culture that i was expecting. Other than that i will recommend and i will come back soon to this hotel.

Rating: 4.8/5 ​Our stay at Live Aqua Cancun was fantastic. The pool layout is excellent, offering a perfect balance between a lively swim-up bar and designated quiet areas for relaxation. I cannot stress this enough: the resort is kept immaculately clean. The staff across the board were friendly, and the food was consistently wonderful. ​For those considering an upgrade, we booked through the VIP Club, and the club staff and butlers were exceptional—they truly elevated the experience. ​Areas for Improvement ​While our trip was nearly perfect, there are two things to keep in mind: ​Corporate Event Interference: Occasionally, the hotel hosts events for outside companies that can intrude on the guest experience. During our stay, a pool and the hot tub were closed to accommodate private parties. It would be better if these were hosted in areas that close earlier (like the swim-up bar at 6:00 PM) to avoid displacing guests from facilities that stay open until 7:00 PM. ​Nightlife Scale: The onsite nightclub and bars are fun but significantly smaller than what you might find at other major resorts. This didn't negatively impact my trip, but it’s worth noting if high-energy dancing is a priority for your itinerary. Beach cleanup fee: The hotel charges a 5 dollar clean up fee for the beach. ​Overall Verdict: I highly recommend Live Aqua for its service and atmosphere. I would definitely return! Also make sure to go to MB for habanero soup.

Todo bien solo lea Alta menorah en la comida

Whole resort and room was clean, staff service was outstanding as was the food and drinks.

Amazing service, the kindest and most attentive staff. The best food I’ve had at an all-inclusive (Noi was our favorite). Will definitely return in the future!