Polcanto Hotels

"My family was impressed with the staff especially Davide at the front desk and the restaurant staff for breakfast. Alessandro was amazing and flawless and cared for us each day. Donatella and the other servers were wonderful. The options were terrific…and tasted great. The only negative is the disparity between the rooms conditions and amenities. The single room needed painted and was tight—especially for spending $2500 for one week. The other rooms my family had were great and they had surprise extras. "

"The Hoxton never disappoints. 3rd stay at a Hoxton after Rome and Edinburgh. They are all on par. The staff are lovely. The rooms are gorgeous and just the whole vibe of the place is good. Slightly out from the centre about a 15 minute walk to the Duomo but nice as quiet. Coffee shop in the hotel served nice coffee and there was a small pizzeria over the road ran by the loveliest old man. Drinks in the restaurant were also delicious."

"Hotel is located very conveniently to everything in Florence. We walked everywhere. The staff is top notch, friendly, helpful, and made the experience so personalized. Rooms were so comfortable. If you are traveling with a family, the family room is basically a spacious apartment connected to the hotel. "

"Very unfriendly staff. The restroom shower flooded and the only think they offered was towels. Never did they resolved the problem. Very expensive hotel to have a flooded restroom. Very disappointed. "

"A lovely place to stay in the hills just outside Florence ( walking distance from Florence but free transport is available to the edge of the historic centre)"

"Great!"

"Modern, clean rooms with exceptionally helpful staff. Such a delightful stay "

"We were greated by staff as we arrived several hours before check in, we were able to leave our luggage and walk about the city. Once we returned our luggage was already delivered to our room. The room was clean and they had a gift for us as we were there to celebrate our anniversary. We were very pleased"

"It’s an ok place to stay for a couple nights, but significantly worse in comparison to social hubs I stayed at in other locations."