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Puerto Azul
2.0 star property

Family-friendly hotel with fitness centre and business centre

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May 2024

Puerto Azul

Photo gallery for Puerto Azul

Property entrance
Front of property
In-room safe, desk, iron/ironing board, free WiFi
Daily continental breakfast (EUR 5 per person)
Hair dryer, towels

Overview of Puerto Azul

Reviews
7.0

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Calle Del Lomo, 24, Puerto de la Cruz, CN, 38400
  • Popular LocationPlaza del Charco3 min walk
  • Popular LocationLago Martianez Swimming Pools15 min walk
  • Popular LocationLoro Park17 min walk
  • AirportTenerife (TFS-Tenerife South)77 min drive
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Room options

Superior Double Room, Terrace

Highlights

Terrace
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

Highlights

Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

Double or Twin Room, Balcony

Highlights

Balcony
Free cots/infant beds
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Economy Double or Twin Room

Highlights

Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Puerto de la Cruz

Located in Puerto de la Cruz, Puerto Azul is in the city centre and near the beach. La Vola and Jardin Aquatico are local attractions and those in the mood for shopping can visit Martianez Shopping Centre and La Villa Shopping Center. Travelling with kids? Consider Botanical Gardens and Pueblo Chico Theme Park. Take the opportunity to explore the area for water adventures such as surfing/body boarding and other activities like skiing.

What's nearby

  • Plaza del Charco - 3 min walk
  • Puerto de la Cruz Town Hall - 6 min walk
  • Lago Martianez Swimming Pools - 15 min walk
  • Loro Park - 17 min walk
  • Taoro Park - 17 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 32 min drive

Restaurants

  • Compostelana Plaza - 4 min walk
  • Hannen Barril - 5 min walk
  • Compostelana - 5 min walk
  • Slow Coffee Tenerife - 3 min walk
  • Mazaroco - 4 min walk

About this property

Puerto Azul

Family-friendly hotel by the sea
Puerto Azul is located close to Plaza del Charco and Lago Martianez Swimming Pools, and provides a terrace, a playground and an arcade/games room. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Limo/town car service, continental breakfast (surcharge) and self-parking (surcharge)
  • Express check-out, express check-in and luggage storage
  • Tour/ticket information, free newspapers and multilingual staff
Room features
All guestrooms at Puerto Azul feature comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers
  • Daily housekeeping and desks

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM–noon for a fee: EUR 5 for adults and EUR 5 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Built in 1972
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer on request
  • Private bathroom
  • Towels

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 132 lb per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 5 for adults and from EUR 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Property Registration Number H38-40158

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Azul Hotel
Azul Puerto
Hotel Puerto Azul
Hotel Puerto Azul Puerto de la Cruz
Puerto Azul Hotel
Puerto Azul Puerto de la Cruz
Puerto Azul Hotel
Hotel Puerto Azul
Puerto Azul Puerto de la Cruz
Puerto Azul Hotel Puerto de la Cruz

Frequently asked questions

Is Puerto Azul pet-friendly?

Yes, Puerto Azul allows cats and dogs with a maximum weight of up to 132 lb per pet.

How much is parking at Puerto Azul?

Self-parking is available for a fee.

What time is check-in at Puerto Azul?

Check-in start time: 2:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Puerto Azul?

Checkout is at noon.

Where is Puerto Azul located?

This family-friendly Puerto de la Cruz hotel is located by the sea, within a 5-minute walk of Puerto de la Cruz Archaeological Museum and Plaza del Charco. Playa del Muelle and Eduardo Westerdahl Museum of Contemporary Art are also within 5 minutes.

Puerto Azul Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 29 reviews" "
Rating 8 - Good. 13 out of 29 reviews" "
Rating 6 - Okay. 11 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ok
This hotel is ok but pretty worn out. I talked with the owner and he is getting ready to shut down for a total remodel. It was ok for the price and the rooftop terrace has some great views. Most of the front desk staff speaks English..
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

Cilla

Liked: Cleanliness, staff & service, room comfort
Basic, good location and value for money.
Very basic hotel which gave me quite a shock on arrival. However the room was sparce but clean. The staff were very obliging and nothing was too much trouble for them. Breakfast was continental but sufficient. Location was perfect for beach and old town, lots of bars and restaurants nearby. The only downside there was no TV in the room but there was a tv lounge with programmes in many languages.
Stayed 2 nights in Feb 2019

8/10 Good

Alex, Bournemouth

Liked: Cleanliness, staff & service, room comfort
Great value hotel, excellent location to explore
Considering the price I was pleasantly surprised. I stayed in 3 hotels during my stay (busy time due to carnival) and this was better than hotels 3 times the price when it came to maintainance, cleanliness and WiFi coverage (which was free). The reception staff were fantastically helpful and courteous. Ok so the breakfast was basic but being in the town center there are many places to go and eat breakfast. I will definitely stay again
View from the roof terrace
Sunrise in Feb
View from the balcony

6/10 Okay

@awoodvine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Simple, clean hotel in a great location.
Room was small and adequate. Shower was powerful and hot. Bed comfortable. The hotel is in a quiet area away from traffic so I could have my window open at night without hearing any noise from outside. I needed an iron and the hotel provided me with one to use.
360° of my single room.
360° of the ensuite bathroom.

4/10 Poor

Gary, Manchester, UK

Disliked: Property conditions & facilities, room comfort
Hmmm....
Great location, staff were friendly enough but the hotel is more of a hostel than a hotel. Very tired and dark. I had a dreadful dark room with a metal camp bed. I believe all the beds are the same and they are so noisy that as soon as you move in the night the noise wakes you up. Only half of the light bulbs worked. I never ate in the hotel so can"t judge the food but you are surrounded by great restaurants and cafes and really are spoiled for choice. I don't like to give negative comments and I suppose it's my own fault for being a little tight and thinking I had found a bargain.. in hindsight I wish I had paid a hundred or so pounds more and got somewhere more upmarket. I would add that I was a single traveler and so probably got the crappiest room in the hotel. A fellow single guest said that other rooms she had seen into were better than ours! The rooms were cleaned everyday and the maid did a good job. The resort is quite pretty and great for shopping but there isn't much to do for younger people. Kind of reminded me of Bournemouth with sun except they are all middle aged or old Spanish people taking their hols there.

8/10 Good

Baldock, Scotland, UK

Liked: Staff & service, property conditions & facilities
Nice if you want basic accommodation 5 star staff
Very nice staff would return no problems at all the rooms are standard but the staff are very good and very central :)

6/10 Okay

Conny, Zillertal, Austria

Liked: Cleanliness
Hotel Puerto Azul Tenerife
Great location - pretty pedestrian street, very close to all the action in town, waterfront, bars, resto's, shops. Quiet at night. Room service is good and cleans well. Reception is friendly and very helpful. Room is clean, no frills - no luxus, my bed is a bit uncomfortable on one side! But the room has all I need. All in all a good base in town. For those who prefer to spend less on accomodation and more on activities/sights etc, a good place. Not for those who spend thier holiday in the hotel room! I reccommend this for those who need no luxury, and I would stay here again! :)