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"good location, very quiet room, comfortable bed. Pleasant enough staff. Enough staff 24 hours to feel safe. The neighbourhood felt safe. No breakfast onsite. Fridge in my room didnt work and the engineer staff were not available. The front desk person did offer me to use the fridge in the reception. i didnt use the pool but i did see someone else using it and i could see the heat coming off it! Quite a few empty or buildings in the area made it feel less busy than i was expecting. Union square is a community space with different events happening in the weekend or evenings. "

"goo"

"A bit old fashioned in terms of decor but that's what makes it unique. Room was clean and comfortable, beautiful views from the window. Good breakfast buffet. There is a small workout room but not much else in terms of amenities. Shuttle to and from the airport. Walking path along the water directly behind the hotel. Beautiful patio out back to sit and eat that overlooks the water. Not much around it in terms of shopping or restaurants outside of the ones in hotels. 3min walk or a few mins drive to all of that. Close to Millbrae station for Bart and Caltrain."

"friendly staff and great in room service. i will def stay there afain!"

"very clean, nice and pretty"

"The hotel is over 100 years old but the room was immaculate the service great. Free lattes free fruit free cookies. They offered several types of pillows. Even a rubber duckie on the bath tub. The staff was so helpful and nice. The location was excellent "

"Amazing hotel very clean. Staff always kind and polite ready to help "

"You get what you pay for HOWEVER their "wifi" isn't worth a nickle. Could not connect at all or if I did I got a "No Internet" notice so don't got there if you expect to actually work on your computer,"

"There is no shuttle during the day . The hotel is 3 miles from airport and you will be charged $30 minimum by uber. Don’t get there early, 30 minutes before check in and if I did not wait it was a $34 surcharge. Never again…"