Starwood Capital hotels in Richmond, London

"Clean room,walking distance to theatres"

"Dear [Hotel Name] Team, I stayed at your hotel on September 11th, and although it was just for one night, the experience left a lasting impression. It happened to coincide with the London Underground strike, and I was unsure how to reach my destination. I asked the porter, Aleksandor, for help. My English isn’t very fluent, but he was incredibly patient and kind—he clearly explained the directions and how to navigate the situation. He even helped me refill my water bottle, which I truly appreciated. At check-in, I was warmly welcomed by Karca, who was polite and friendly, making the arrival process smooth and pleasant. I also loved the red water bottle provided in the room with “London” printed on it—it was both practical and a lovely keepsake. The breakfast was excellent, and the hotel’s location made it so easy to reach major attractions. Overall, it was a wonderful stay, and I will definitely recommend your hotel to friends visiting London for the first time. Warm regards, Isabel"

"Room was great layout for my sister and I. "

"The staff was lovely and extremely helpful! Great location for close walking to all the major sites and nice restaurants in the area. "

"Nice spacious and clean room, great views of the river. Good quality Breakfast offering in the restaurant. Quick and efficient check in and check out and the staff were friendly."

"Lovely hotel stayed for work as near office - fab view in bar of tower bridge and had room overlooking the dock - bathroom bit old and grubby looking with horrid shower curtain - cheap shower gel which are the minus points for cost of stay over £300 pn - rooms should be upgraded I think 🤔 "

"Friendly staff and great location!"

"Clean & efficient"

"Room was very small but more than made up for by everything else that the hotel offers"