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"Staff were friendly. "

"All the staff were great but especially Jordan the concierge and Josephine in the lounge. They were amazing."

"In my opinion this is the best hotel in Santiago. Rooms are large with stunning views of the Andes mountains. Well kept facilities, well trained staff and a terrace/pool area that’s a true oasis in a very busy city with warm temperatures 9 or 10 months of the year. "

"Clesn room, air conditioning and staff"

"Staff were so helpful and professional, we had an excellent stay. The area around the hotel is walking distance from multiple great options for drinking and eating. We highly recommend!"

"Everything excelente "

"Great location, wonderful views if the lake, easy access to town using taxi or walking. Staff very helpful and friendly."

"Clean room"

"The staff was helpful at all times. The food was superb--top notch! And the overall experience was very pleasant. I felt safe, and walking to the surrounding stores was easy. This is my third stay. The hotel had multiple spaces where i could work. And it also had an international flare, since i spoke with guests from Brazil to England. I highly recomend it! Jorge San Martin Zambrano "