Riviera Maya Hotel Guide - Historic Hotels in Riviera Maya, Mexico

"We had excellent vacation!"

"Great all around resort with all the amenities to keep you entertained during your stay"

"The staff was great in general, specially Israel at the beach was a great help. He was super nice and available for any issues! I recommend to reach him out in case you are in need of a quick help. "

"This resort has two great activity pools and a large, quiet pool. Finding chairs was rarely an issue . Our room was amazing and the food was exceptional. We booked our a la carte meals with the lobby cincierge when we arrived and he was great. There is definitely a lot of walking as it's a huge resort, so bring a good neach/pool bag and travel mug so you dont have to go back and forth to your room. That said, Grand Sirenis is definitely a resort we'll visit again. "

"Staff is extremely helpful and aim to please. Although often appears to be hoping for a tip. Rooms design are frustratingly inefficient. Not enough drawer space, a useless armour that had no rod to hang anything, and no shelves or drawers. We kept out shoes at the bottom. . Not enough hooks to hang robes or wet towels. Bathroom has no drawers at all so all of your toiletries have to be kept on the counter. Housekeeping appeared to loose interest in us as the week progressed. The special snacks were only restocked the first four days No more M&Ms or pringles chips . I suppose that’s just for the newbies! "

"Staff was amazing "

"La propreté est à désirer "

"Overall, excellent stay, great food at all the restaurants, good entertainment, everyone, all the staff everywhere were great. They were just awesome friendly courteous people, we, will be back. "