Palladium hotels in Riviera Maya, Mexico

"We had an incredible time at Secrets Tulum! The resort is stunning, the food was consistently delicious, and the drinks were amazing. Every staff member we interacted with was warm, attentive, and made us feel truly welcomed. It was the perfect relaxing getaway and we’re so grateful for such a wonderful experience. We would absolutely return!"

"This is our second time to this resort and loved it again. We did have a leak in our room but they fixed right away. I did hear that they are starting renovations in April which will be good since some of it is a little run down. Food is amazing and staff are very friendly."

"Amenities and clean room"

"Building 12, the rooms from 122** ~1224*, the shower sink has terrible smell, we have to use towel to cover sink hole everyday."

"Everything was great. The room was modern, clean, spacious, bright and beautiful. Great view. Comfortable seating on the balcony. Service/hospitality was excellent. Food/drinks were great. We did the preferred room so we got brand name alcohol. The spa was wonderful. We did the hydrotherapy twice and spa treatments once. I got a facial/cranial sacral massage and my husband got a massage with three different modalities. We both loved our treatments. The property is well maintained and has a variety of restaurants. Its located inside a gated community so you can walk outside the resort and explore a little without a car. You can rent a golf cart if you want to. There is a nice public beach you can walk to. "

"We had a fantastic vacation. We had access to most of the property due to booking through Expedia. The beach at Kantenah was the best spot and Alejandro took care of us every day we went to the beach! The restaurants were great and the staff everywhere were all very kind and accommodating for all of our questions in concerns. The rooms were very clean and the maid service kept everything stocked for us everyday. We will definitely be back in the future and would recommend this resort."

"Awesome!"

"the room was clean but not spotless. overall, the stay was what was expected."

"The room was immaculate both morning and night. Staff was extremely friendly, helpful and knowledgeable. They were very appreciative of tips both big and small but never once asked or gave off the impression they expected it. Food quality was high in my humble opinion. At times could have use a little more spice but that just personal preference. Ample selection of food both native to Mexico and international flavours. We stayed in kantenah in a family select room. The family select amenities were fantastic and quality can only be fully understood with experiencing them. Would and will recommend to friends and family. Lastly, beaches and pools all in excellent condition with ample help from staff if required. Kids (5) and (7) had an amazing time as well. Absolutely excellent!!!"