Riviera Maya All inclusive Holidays

Staff is the prompt, attentive and genuinely nice. Rooms and shared spaces always clean and tidy. Food fresh and varied in choices.

Very clean and well maintained property. Food and food choices were fantastic. All servers and staff were very polite. Beach was okay. Pools nice but would have loved to have a hot tub option. No mention of Expedia status at check-in...concierge showed it on her screen, day 3.

Staff seemed to favor white Americans. Its unfortunate because as a Mexican born in the US I would never favor any race I would try to be accommodating to all guest

Great experience overall!

The staff was very nice and helpful.

Staff is the prompt, attentive and genuinely nice. Rooms and shared spaces always clean and tidy. Food fresh and varied in choices.

Staff seemed to favor white Americans. Its unfortunate because as a Mexican born in the US I would never favor any race I would try to be accommodating to all guest

Room was very clean, amenities were wonderful (favorites being the gym and event offerings), and the staff were so personal. While the restaurants were good, they were often notably slower than an average restaurant experience even with seemingly no crowd. The buffet and beach bar exceptions to that. The beach was relaxing and convenient. It is a more natural beach so we didn’t swim much even though the resort kept up with the kelp pretty well. Get to the chairs and cabanas early are patrons hold them with belongings and they can be scarce.