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"Room and hallways are clean. Staff are accommodating. There was also security present. We stayed for 4 nights and opted to not have the room cleaned until we checked out. I like that we have that option. Save on water"

"Great hotel! Comfy bed, clean room, central location."

"Pool is not heated and very cold"

"Hotel is being remodeled at the moment so the bar and restaurant are closed. They did have cart in the main dining room that served as a bar and they served food. My wife and a couple friends raved about the lobster Mac and cheese. I skipped dinner. We had to have a defective plug in the bathroom replaced, which they did the same day we reported it. Short walk and shuttle service for Universal Studios Amusement Park which is the main reason we stayed there. All in all, a good hotel. Pricing is not necessarily budget friendly. We would stay there again if we go back to Universal."

"Love this place"

"Room was small , smelled like sewage, overall gross feeling. Listened to sirens all night and no sleep. The pool looked dirty and had stuff floating in it. Light switches were broke. But honestly it was the smell of the place that was the worst even the lobby smelled like feces "

"Great place and a reasonable price. Stuff is just a little bit outdated but it added to the charm. Definitely go check out the hidden koi pond too. My only complaint was that the wi-fi wasn't great. "

"We needed to get over to Universal Studios, so the staff was very helpful in giving us an early check-in for our room. "

"A quick business trip with my mom. She is 81 and was able to get around just fine. Handicapped parking was close to entrance and they had a cart to help with all the baggage. Staff was friendly and quick. Room was clean and comfortable. While the hotel is kind of old and the rooms could use an upgrade it was just fine for comfort and ease of the freeway. Perfect for families going to Magic Mt. Or anyone thats not to fancy. Felt completely safe the whole time. Everything is well lit. Breakfast was very good. Lots of choices. Eggs, bacon, cereal, yogurt, all breads and lots of hot coffee. Over all, great stay."