Rome Hotel Guide - Santa Costanza hotels in Rome, Italy.

"Very excellent front desk. Quick and easy to upgrade our room. "

"The front desk personnel was slow to address a problem with the AC and dismissive of problems with the wifi, which basically did not work. He also insisted that he had upgraded our room "two or three levels" and that we were in "one of the best" rooms which was clearly not the case when a repairman finally showed up to fix the AC which was caused by an excessive amount of dirt on the filter. "

"How Expedia rated this hotel in the "luxury" category is beyond me. This is at best a 2-star hotel, as it was missing some very basic amenities, such as a coffee make and there was NO air conditioning service (not turned on until summer, I was told). All this besides the fact the hotel is very near a bad area (Termini terminal) and I was told by the staff to not go there when night falls. Expedia needs to do better."

"Friendly staff and really central hotel."

"Great beds and bathroom. Recommend the buffet breakfast. Felt like it had been recently renovated and luxurious. "

"Breakfast was awesome numerous selections of hot/ cold items.Rooms large well appointed.Staff very professional and attentive to customer needs.Would stay again if back in Rome"

"The service was great, the staff are very friendly. The breakfast was also goog. The rooms are small but well kept and in very good conditions. "

"The staff was amazing. Best team we've ever encountered in our travels. They made us feel like we were wealthy people at home with a staff. "

"The staff was amazing, specially Luccrecia. The room were small but very clean and new. The only thing that would have made it excellent if the bar had some food items at night. But even though they didn’t the staff warmed us some flat bread so we will not go to bed hungry. "