Santuario de la Naturaleza del Arrayan Hotels

Repeat visit to Santiago, first stay in this hotel. Superb choice - lovely building, great atmosphere, well placed. Recommendation for tour guide excellent.

Check in was quick. Room was ok and not noisy at all. Bed was great. The negative was the shower. Each time it would make the floor of the bathroom wet. Also cleaning of the back part of the sink was precarios. Check out was slow. They have a “quick check out” but you can’t use it so having 4 people before you and only 1 person attending made it slow. There was another person but she was doing something else.

Nice hotel in a great

A welcome refuge during severe political upheaval. The staff were ver helpful with safety advice. They tried to do everything they could to make me feel comfortable

Fantastic staff

small swimming pool

I would like to commend whomever was working the front desk at 4am Sunday 7 September. Due to an overnight flight, I made a mistake and didn't actually have a reservation until 2pm that day. Although there were no rooms available she let me catch a few hours sleep on a couch in a lower level lobby. She also prioritized cleaning a room for me and I was able to check-in at 10am! I was so sleepy that I didn't catch her name, but I want her to be recognized for going above and beyond with customer...

Very nice experience