New York Hotel Guide - September 11 Memorial Pools hotels in New York, United States of America.

"Great room and space was fine - was thinking room would be smaller! Coffee maker was a bonus. Staff at desk were always lovely and friendly. Mostly fine for waiting for lifts/elevators but at busier times was a longer wait. There are 3 though so wasn’t too bad as other reviews worried me about this before going. Room was clean and bed comfortable. Had to ask for firmer pillow though - they accommodated quickly. Walls are thin and did shake when other doors slammed shut. Situated by lift which wasn’t an issue but also by the cleaning cupboard so was woken a few times - one at 2:30am with someone on their walkie talkie. Smoke alarm was going off on night we got back - they removed battery and said would replace next day but it never got replaced before we then left. Overall a great stay - location is fab next to a lot of things and also to lots of subway options. Walkable to Staten Island ferry / charging bull / Wall Street etc. Would definitely stay here again."

"The heater in my room didn’t work and it’s was super loud when it was on blowing cold air. "

"Everything was perfect! "

"Clean room and friendly, attentive staff"

"The room and hotel were excellent. The only issue that I had was that in the shower there was a silicone lip that is supposed to hold the water back from going all over the floor. It wasn’t secured or siliconed properly. There was also some mold on and under it. "

"Room wasn’t clean with hotel standards, the installations are very worn out. Good area in FIDI, there is a city bank bike station right in front. No help from staff to get transportation to airport but most of the staff were very nice, specially security guy at night, he was very very polite and friendly. Overall an ok stay, but if you are looking to get nice basic amenities DON’T stay here. I forgot to take pictures but their towels are ripped and smell terrible. I had to buy 2 towels to use during my stay since their white linens sucked. "

"Room was small. TV didn’t work, sent someone to repair. Otherwise okay"

"Amazing hotel! "

"No complaints , staff members were nice and accommodating for early check in . Having a bar/restaurant and free/discounted access to several city attractions was a nice touch . "