Sha'am Holidays

Staff was very nice and friendly, we had half board and every single day they tried to charge us extra for food for our 11yo although upon reservation we said it will be 3 adults and a child ,obviously you need to provide the age of a child when booking and to their

The staff. Everyone was a different level of hospitality, very impressed. Jericho in the restaurant had a smile on his face every minute of the day and couldn’t have been more helpful. Housekeeping staff for room 508 were superb, 11/10. Reception staff so helpful as well as concierge. Chefs in the restaurant were so friendly, patient and helpful. The standout of this hotel was how excellent the staff are.

Lovely hotel, staff and food! Absolutely loved our stay - however next time I’d choose the creek view.

Nice hotel with access to downtown Dubai but a form of transportation like a taxi ride is required. Great delicious morning buffet restaurant.

Nice clean resort, great customer service and top notch food 10/10 for the food!