Firmdale hotels in Shepperton, England

"I stayed before the London Marathon. Butter time is arrived I just need to be off my feet and resting it wasn’t until I’d unpacked my things I realised there was a hole in the toilet bowl and the air-con was showing fault code and wasn’t working. I didn’t want the hassle of changing rooms at that point. These should be picked up during housekeeping checks. No kettle in the room but hot water provided by reception. Bed sheets wet plasticky too. Very very average overall. "

"Great location. Clean and great customer service. "

"Good location, noisy renovations going on in the lobby, furnishings a little dated"

"Clean room, good size, nice location. Convenient to King’s Cross and St. Pancreas. "

"Okay for an early flight for terminal 2. Expensive hotel but room very basic with no extras like slippers, water biscuits etc. On the positive it's only a couple of minutes walk to departures. Can get a train into London."

"N/A"

"Dated and ready for refurb"

"Ok "

"The room was incredible. It was clean with a great view of the London bridges and Big Ben. The staff was very accommodating. The breakfast was perfect and fresh."