Bolton Hotel Guide - Smithills Hall hotels in Bolton, United Kingdom.

"friendly staff clean rooms facilities "

"Reception staff were rude at arrival, were more interested in watching videos on their phone and talking about the football with each other rather than checking us in. The room we were allocated was old, smelly, and extremely dated. It was like staying in a 1980's motel rather than a modern Radisson hotel. I am a Radisson VIP member and a hotels.com platinum member, but the lady at reception didn't care and was not helpful at all. Would not stay here again."

"just standard nothing extra just a room to spend the night"

"Very clean & comfortable room. Nice & helpful staff."

"Nelo was an amazing host – very warm, friendly and helpful. The house was clean, peaceful and very comfortable, and the location is great. We truly enjoyed our stay and really appreciate Nelo’s hospitality. Thank you for hosting us!"

"Brilliant stay staff couldn't be more helpful the landlady was amazing went above and beyond to make are stay great"

"No staff Andy did not see. Bathroom was a DIY nightmare. Cooker oven broken. Wall paper falling off on stairs. Must have been the smallest room double bed with foot space around edge . Could only open bathroom door half way because of space in room 3 "

"The staff and service at the guesthouse was very accommodating. My room was a nice size. It was clean, but I cleaned it more to my liking. One thing that was bothersome was, the other guests weren't as courteous and therefore nights early mornings weren't so peaceful. "

"Owner was rude before we even got to the property (sent me a video telling me she was fed up of lazy people and came across very aggressive). When we arrived at the property it was in poor condition. There was black mold in the bedrooms, missing paint on the walls which were barely covered by paintings. It said it could sleep 12 people but it barely fit 8 of us. There was a limit on the time we could go into the garden and use the hot tub. Also there was a camera pointed directly at the hottub which was incredibly creepy. I had contacted expedia to get some sort of refund but the owner was ignoring all of their correspondence. DO NOT go here... it's not worth it. "