Soulby Hotels

"We have stayed before and the hotel was excellent but thos trip breakfast took over an hour and in the end we had to leave before the cooked breakfast arrived. Not ideal. "

"Really basic foods, no table service, no pride, just basic like a work canteen"

"Rooms were decent in size. The view was amazing. Breakfast was also decent, however less options for vegetarians. Overall it was a quite relaxing stay. "

"Clean rooms, the bar staff at night in the function room were fantastic. Breakfast staff lovely, food for breakfast was excellent, lots of choice. All the staff very helpful and friendly."

"Breakfast was delicious. Staff were very welcoming. Only recommendation is, please provide tea and coffee kettle and cup in the room. "

"Room was clean, staff very friendly,breakfast was very nice, we were lucky enough to park right outside "

"Fabulous upgrade to a newly decorated suite, thanks! Beautiful space and going to try and book to go again with my husband. Didn’t get time to use the facilities this time but there’s a charge to use unless you book direct. The allocation for the evening meal on the HB package is £35. You can pay extra if you so wish. We happened to be seated next to the grill area so got chatting with the cook there. I had the most amazing steak - perfectly seasoned with a sauce. He also advised on the type/size of steak options. Based on what we saw my friend had a burger. It was lush and my steak was certainly the nicest in a long time. Chips came with a herb on which detracted from the flavour and we both left a lot. Ordinary fries or plain chips would have been better. Great breakfast next day and decent sized beakers to get a drink from of machine. Lush hot choc! Two guys were on their phones at different tables discussing work matters close to me which detracts from a relaxing brekky. I was almost going to move as it went on maybe ten mins. Hospitality nationally needs to consider signs asking people to consider the impact of such calls on other diners. Selfish! The chap two tables up said he didn’t want something going in the press but he talked about it. Despite this, it’s my third stay at this hotel and can recommend. Easy for M6 proximity and half way stage for my friend and I to meet. We usually book a separate room too so we can sleep well which I did with hotels. Com. "

"Warmly welcomed to The Crown and shown to my room, really comfy, great location "

"Early check out is a hassle. Staff not always present on site. Difficult to communicate with hotel staff in case of emergency "