Sparkill Hotels

"Needs updating"

"STAFF WAS PLESANT"

"I am writing to express my dissatisfaction with my recent stay at your hotel. Unfortunately, my experience was extremely poor. The room had a very strong musty smell, and the ceiling was covered in visible mold. The humidity was overwhelming and even caused me respiratory discomfort. The bathroom was not properly cleaned, as I found hair from a previous guest. Additionally, the bed was in very bad condition—the spring mattress was damaged, and I experienced severe back pain, as it felt like there was a hard bar running through the middle. Overall, the conditions were unacceptable. I was so uncomfortable that I had to check out one night earlier than planned due to the humidity and overall environment. I will not be staying at your hotel again, nor would I recommend it to others. This was a very disappointing and unpleasant experience."

"This was a wonderful option if you want to be close to all the theaters and action of time square!! Highly recommend!"

"Great location, clean room, helpful staff. The rooftop bar was really nice!"

"Absolutely an amazing stay! Shout out to the front desk staff. Gentleman was very welcoming and professional "

"Rooms are well designed and in good condition. Elevators for such a large hotel are very fast and there are enough elevators. Staff does an excellent job cleaning rooms. Hotel is very well managed."

"Hotel was very clean, the staff was great. We ordered food out a few times and they held it at the desk for us and gave us utensils to use when the restaurants failed too"

"The Air worked well.."