London Hotel Guide - Spencer House hotels in London, United Kingdom.

"It was a wonderful breakfast. "

"Room was small but very nice staff was helpful but reservations manager didn’t help us"

"We selected this property for its convenience in terms of location and it being family-friendly, offering full ameneities."

"We didn’t have breakfast, so we can’t comment on the hotel food"

"We left this property an hour after checking in. The room was like a prison cell. No windows, no closet, no tv, full size bed. It was clean but it definitely was not what we will consider a hotel room for an extended vacation. We called to see if we could get a bigger room even if we had to pay for it and we were told that the hotel followed a minimalist Japanese aesthetic and all the rooms were the same. After much prodding they offered to change us to a “family” cocoon por an extra 600 pounds. I asked for pictures of said room and they sent me to an email. An email, not a website. That’s when we decided to pay more than double that amount of money but moved to a real hotel suites to our needs. On the positive side the room was very clean but please be sure you know what you are getting into if you decide to stay there. "

"Lovely place to stay. The rooms are clean, a/c works great, staff are so friendly and helpful. "

"Staff was very helpful and accommodating, very safe location, have never seen so many police vehicles at any other location I traveled. "

"room trash was not emptied upon arrival; shower drain VERY slow, TV didn’t work; light bulb fluckering"

"Lovely hotel, fantastic breakfast and great location"