Spring Valley Holidays

Not enough towels, & towels need to be upgraded. Cobwebs which could easily be cleaned or eliminated, bathroom floor was not clean, bedspreads without cigarette burns, larger bars of soap, some days soap was not even provided. Air conditioning worked great. Beds were comfortable. Water pressure was almost nonexistent. Power went out for approximately 10 hours, third night of our stay. Nothing was said or communicated by hotel staff. Is there any compensation for that? Our refrigerator defrosted with water all over the floor. We use towels to take care of the water. The staff in the office were friendly. Not sure I would ever stay here again.