Hallmark Hotels hotels in St Helens, Liverpool

"Clean room and comfortable bed. Smooth check in and helpful staff. "

"We received a room upgrade as the hotel was quiet. Room is clean and large. Negatives were the hand wash and shower gel had run out and the coffee machine wasn’t working properly. All first world world problems and we could have got it sorted but we were only here for one night… Restaurant was nice and food freshly cooked. Good hotel in the city."

"Great value hotel near to all facilities in Liverpool this is our second stay "

"Lovely hotel, stayed here before. Room was very nice and quiet. All staff really pleasant "

"The room was huge and the shower was brilliant, options of rainfall and hand held versions. Breakfast was second to none, such a good variety of options."

"Clean and nice powerful hot shower"

"We stayed in the Malmaison for the evening after a night out in Manchester, and it was absolutely lovely! The hotel decor was so funky, with quirky designs on the walls, and artwork that was perfectly in tune with the local area and pop culture. Breakfast was perfect. We both had the smoked salmon and poached eggs, and it was absolutely to die for! We don’t usually pay for hotel breakfast, but decided to treat ourselves, and I’m so glad we did - it really was a special treat. The little finishing touches really made a difference. Nespresso coffee, delicious little biscuits, and chocolates. The toiletries smelt divine! I know some other people have complained about the size of the rooms. We booked a king sized room, which wasn’t massive, but adequately sized for two people and everything that was in it. I don’t know what people expect, but I honestly thought it was fine. The chaise lounge was a fun addition! Just one mark off for cleanliness, the hotel was generally immaculate, but one thing let it down, and that was that another guest had left their Nando’s rubbish/leftovers by the sofa outside the lift on our floor, and it was there from when we checked in to when we checked out. Not really the hotel’s fault - more the fault of the skanky guest, and obviously not in a spot that hotel staff check frequently. Not really a complaint, but if I was being really picky, that was the only thing we could fault. Would love to stay again, and highly recommend! "

"Great warm welcome from the staff and clean room."

"The room was lovely and clean, lovely modern shower, breakfast was good. Room on third floor was quiet. Bed was comfy. Loved the Edwardian architecture in the public areas. Staff helpful. Hotel in a great area close to Christmas markets "