London Hotel Guide - St Olaf House hotels in London, United Kingdom.

"Overall great experience at Strand Palace. Fabulous location in Covent Garden with access to restaurants, stores, theatre and three different Underground stations each within 1/4. Lovely, clean and updated rooms and lobby. Staff very helpful. Breakfast great and plentiful. I would stay again there for sure. "

"excellent service "

"Area around and in the hotel felt unsafe, I was followed to my room. The room was very dated and despite advising my allergy the staff served me food covered in the item I was allergic to. "

"Fabulous hotel - excellent room - very high std of furnishing and attention from the staff. Excellent location and easy to get anywhere by tube or bus (bus stop right outside) - reasonable walking distance to various places for eating and transport. V Good Indian restaurant on premises "

"Really friendly staff, good access to various locations in London"

"Enjoyable "

"Very helpful staff throughout the hotel. Lovely breakfast served in our room."

"Great hotel and location right near the Tube! We enjoyed our stay. The bar has a large selection of cocktails and the housekeeping staff does a wonderful job with the daily service. We had an AC issue the first night and had to be moved to a new room, but the staff handled our concerns quickly which was appreciated. "

"We arrived just before 12pm and placed our suitcase into the concierge which is excellent. We did this as we could not check in until 3pm and therefore went sightseeing into London for the day. When we came back at 8.30pm we found our room was still not ready as they had not placed a bed for my daughter in the room which was requested prior. The staff took another 60 mins to put a bed into our room so our daughter couldn't go to bed when she wanted to. The staff apologised but it came across like we were in the wrong in how they spoke. Nothing provided to us to apologise for this inconvenience. In addition our hotel window was broken and the air con didn't really work so the room was very hot. The hotel views are amazing and the location is great for tourists looking to explore London. However the hotel does look tired and does need a revamp. "