Firmdale hotels in Sutton, London

"Enjoyed the porters - Antony is great! The outlet in the bathroom did not work which would have been appreciated. The sustainability option was used on the door for no cleaning but then staff still came in unexpectedly and didn’t love that. We would have put our belongings away had we known staff would enter. "

"Room was great layout for my sister and I. "

"The staff was lovely and extremely helpful! Great location for close walking to all the major sites and nice restaurants in the area. "

"Nice spacious and clean room, great views of the river. Good quality Breakfast offering in the restaurant. Quick and efficient check in and check out and the staff were friendly."

"Lovely hotel stayed for work as near office - fab view in bar of tower bridge and had room overlooking the dock - bathroom bit old and grubby looking with horrid shower curtain - cheap shower gel which are the minus points for cost of stay over £300 pn - rooms should be upgraded I think 🤔 "

"Friendly staff and great location!"

"Clean & efficient"

"Room was very small but more than made up for by everything else that the hotel offers"

"Absolutely fantastic North-American-style room with plenty of space for the family to spread out. We will be back!"