Firmdale hotels in London, England

"Great hotel"

"We have been staying at the Sofitel Heathrow since 2011 and continues to be a brilliant start to our holiday. The rooms are spacious, very clean and kept very well. We booked a room with club lounge access and again treated to great service. The wine and nibbles were excellent, served by two lovely and friendly gentleman (sorry forgot their names). Breakfast in the morning was a choice of cold items or you could order hot food. Again good service. Only one minor improvement would be extra USB sockets in the room. "

"Room was great for a two-night work trip. Small upgrade so had more space. Room clean and bathroom very clean. "

"The property is ideally located with the staff showing exceptional skill in handling guests. The property looks old and could be improved in its looks and matters of comfort."

"If you're looking for the Ritz this place isn't for you, but the hotel is clean, tidy conveniently located within 5 minute walking distance to 2 stations and the staff are very friendly and accommodating, nice Breakfast included, free parking, great value in central London, couldn't ask for more.Thanks for a great stay we will definitely be back next time we're in London. "

"Great location and wonderful place to stay"

"The check in and check out was quick and easy. I was offered an upgrade for adding charge and I accept it. The room was spacious, well maintained and comfortable and modern. There are great restaurants on premises and excellent service. Location was perfect. "

"Great location near Tower Bridge and Dockside. Staff were great. Room needs refreshing but the rate was great."

"Great location near Heathrow. Lovely hotel and staff."