New York Hotel Guide - Sutton Place Park hotels in New York, United States of America.

"The view of the Manhattan skyline was spectacular from our corner room on the 38 floor Unfortunately the pool has been closed that was a disappointment and their were also some hefty extra charges upon arrival for incidentals Good location"

"This was my second time staying at the Hyatt Grand Central location in New York. It’s the perfect location, right next to Grand Central terminal, making transportation so easy. The hotel room itself was very clean. I plan on coming back again in the future."

"Very charming hotel, built in the early 1900’s Retains nice features from the period like wood panneling in the lobby walls. The rooms are nicely arranged. The water pressure was a little low for the shower. Very decent price-quality ratio"

"The rooms were clean, but old so some areas didn't appear as clean, such as peeling paint on bathroom walls and stains in the tub-but still clean. The room was very basic. We had 4 people in 1 room and it's too many people for the size of the room and bathroom. It was very cramped. No fridge or coffee maker in the room. The downstairs lobby is pretty and staff were friendly. "

"The free breakfast package didn’t have enough variety. Not enough healthy items and service was slow. The thermostat never worked right in our room. It was either too cold or too hot all week. I really couldn’t believe that this hotel for as much as it cost didn’t have a concierge in it for info on what to do and see in NYC and for buying tickets for activities. The main advantage was the location of the hotel right in Times Square and near a lot of theaters. It would have been nice to have soundproofing in the rooms, however."

"Place was super clean which is what matters to me most. I will say, I was disappointed in the breakfast. The breakfast were only pastries that sat out until they were gone. Silly thing, but would have been nice to have something that actually could sustain you for a few hours. Other than that, property was nice. The rooms are way smaller than shown in pictures. My room had a window that just faced another room, so after a few days, I felt claustrophobic in a tiny, windowless room. Great stay for maybe a day or two."

"When arriving, the wife and kids were excited to be there. But soon that went away. the main entrance is closed, so you have to come around the side of the building. The checking in was great lobby was clean.Everything seemed great. Once we got to our room the place looked like there was a party there before we got there. When going downstairs to explain that the room was a mess and showed them pictures they went ahead a change us to a different room. Now the problem with that is that our original room had 2 beds in the room. So they go ahead, and give us is two separate rooms with single beds so separating the family. They saud not to worry that the next day they will have the room clean and ready for us. The next day we go out, do everything.Visit the city and when we get back to tye room our door have a double lock on them. We check with the dront desk to see whats going on. And the reason for the lock is because they weren't sure in which of the two room we where going to stay with. And at this point I'm confused because why would I stay with one of the rooms if both the rooms are single beds. And it's 4 of us in total. When we originally got a room 2 beds. But long story short i had to pay out of pocket for a upgrade to have a room that fits the family. Because the 1st room we got was in the higher floor and they wanted to have us somewhere In a way lower floor to have a view of a wall out the window lets say."

"Perfect location! "

"BUYER BEWARE. I put blame on both Hotels.com and on the hotel itself for introducing extra mandatory junk fees. Yes as a customer I understand you have to read the fine print. I have been using Hotels.com for over a decade. I have gotten accustomed to finding a deal and buying. This is the first time they have allowed a hotel to include additional “mandatory” fees and they blame the customer for not reading the fine print. This is predatory. Broken trust with Hotels.com. Shame on the hotels.com for including “mandatory” fee for crap I don’t want. "