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"Pleasant stay. "

"Air conditioning isn’t great so it was quite warm but that was the only downside. Everything else was great. "

"This place is lovely. Nothing more to say really. "

"First time in Newcastle and this hotel was perfect, it doesn’t offer dinner but that is fine,as there are so many great restaurants very near by just 1 minute walk .We stayed in the Armstrong suite the room was a bit dark with a small window to the back of the building.It was not a problem for us ,as it was very well presented with some lovely touches. White company toiletries and spotlessly clean.From the staff on the front desk to breakfast, cleaning they were all so attentive and polite. We will definitely use this hotel again "

"The staff were amazing, so helpful & friendly "

"Great hotel location great great service only issue lots of dust on high level in the room"

"Staff were amazing and very helpful! "

"Great location ✨️✨️ Just the rooms very warm air con has to be unlocked via reception would be better if was unlocked anyway then just randomly turns of as on a timer would be better if they let you have control. I rang day before regarding a fan they said they provided so left at home. No fan available on day 1 got 1 on day 2 and it was on its way out did not nothing. So had to buy 1 from argos which was frustrating as i did ring up, as was there for 4 nights you do need a fan rooms very warm and stuffy makes it very gard to sleep. Other than that a lovely hotel but was looking forward to a good sleep "

"Fantastic hotel, usual Newcastle friendly welcome, especially the Irish lady in the restaurant at breakfast!! Wouldn’t stay anywhere else in the Toon!"