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Reviews of LOT Hotel

2 out of 5
LOT Hotel
14 Beestenmarkt, Leiden

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 69 reviews" "
Rating 8 - Good. 21 out of 69 reviews" "
Rating 6 - Okay. 23 out of 69 reviews" "
Rating 4 - Poor. 7 out of 69 reviews" "
Rating 2 - Terrible. 2 out of 69 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lindsey

Stayed 2 nights in Sep 2023

8/10 Good

Robert

Stayed 5 nights in Jul 2023
Response from Front Office on 6 Aug 2023
Thank you for your review! Team Rembrandt

10/10 Excellent

Lili

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an older building, it is a walk up to the room. Though it is right near the river and easy to get to from the Centraal station. Breakfast was at their other location the Rembrandt Hotel. A vegan breakfast is available and they accommodated our request, though they didn’t have any non dairy milk or cream for the coffee. The staff was friendly, and helpful. It was only a short walk to anything we needed.
Stayed 1 night in Apr 2023

6/10 Okay

Brett

Liked: Cleanliness
Disliked: Staff & service
No service after hours, arrived 9:30 pm and only a phone number to call but couldn’t get it to connect. Thankfully a nice local helped me get it sorted…..and. No toilet paper in the room—-little oversight but should be there! Good location, a bit noisy but you are in the centre. Would have been good if I arrived early while staff still at front desk
Stayed 1 night in Aug 2022

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the middle of town.
Stayed 1 night in Jun 2022

8/10 Good

Majid

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The initial room we were in had a faulty heater, and with temperatures at freezing, we knew it would be a cold night. Luckily, there was a room open, and the reception offered us a transfer to the open room. We stayed in room 6 in the LOT hotel - the attic room with a seating area. It was beautifully appointed, and the extra space made for a very comfortable stay. The double windows blocked out the street noise and we enjoyed a very restful night. The hotel is situated in the heart of the shopping and restaurant area, great for families, and easy 8 minute walk to a large grocery store and the train station. The location is ideal!!
Stayed 1 night in Dec 2019
Response from Team Rembrandt on 3 Jan 2020
Dear, Thank you for your review. Kind regards,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Messy exterior which obscures the location (just around the corner from the Rembrandt Hotel). No elevator. The entrance and stairways resemble student accommodation ... The room was cramped and bitty, with a faint sewer smell.
Stayed 1 night in Nov 2019
Response from Team Rembrandt on 29 Nov 2019
Dear, Thank you for your review. Kind regards,

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2019
Response from Team Rembrandt on 7 Oct 2019
Dear, Thank you for your review. Kind regards

10/10 Excellent

Amni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Team Rembrandt on 6 Sept 2019
Dear, Thank you for your review. Kind regards

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Small room, very hot. Outward facing onto noisy ‘party’ street, activity ceased at c 3 am in time for the bin lorries to arrive. But the room was cheap.
Stayed 1 night in Aug 2019
Response from Team Rembrandt on 6 Sept 2019
Dear, Thank you for your review. Kind regards,

8/10 Good

Marcel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
fijne slaap plaats met goeie badkamer. In de ochtend was het alleen heel warm en het was niet makelijk om even een raam te openen.
Stayed 1 night in Apr 2024

10/10 Excellent

Nicolett

Stayed 1 night in Apr 2024

6/10 Okay

tae a

Business traveller
욕조가 없어요
Stayed 1 night in Oct 2023

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness
Schoon hotel in het centrum van Leiden. Wij hadden totaal geen last van de omgeving. Het bed was lekker zacht. Echter had ik nergens iets gelezen over hoe klein het toilet met de douche was. Mijn vriend en ik zijn beide lang en we konden niet naar het toilet gaan met het deurtje dicht. Ook konden we moeilijk gebruik maken van de douche door de krapte en hoe laag het plafond/de muur bij de douche was. Erg jammer. Zeker in een land waar de gemiddelde inwoner toch vrij lang is. Overal een gemiddeld bezoek aan dit hotel. Voor ons helaas niet nog een keer. Voor de prijs redelijk prima, maar wij zoeken de volgende keer toch weer een wat duurder hotel.
Stayed 1 night in Nov 2023

6/10 Okay

Ria

Stayed 1 night in Sep 2023

10/10 Excellent

Wilfred

Stayed 2 nights in May 2023
Response from Front Office on 2 Jul 2023
Thank you for your review! Team LOT

8/10 Good

Petra

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Front Office on 2 Jul 2023
Thank you for your review! Team LOT

6/10 Okay

Anette

Liked: Cleanliness
Disliked: Staff & service, room comfort
Svårt att komma upp för en smal snurrande trappa med resväskor. Borde stå i informationen att det inte fanns hiss. Vårt rum på vindsvåningen hade mycket lågt till taket. Slog i huvudet flera gånger. Bra läge mitt i stan.
Stayed 5 nights in Apr 2023

8/10 Good

Jørn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

park

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
klein aber bequem. very old building but clean and has good mode.
Stayed 2 nights in Mar 2023

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima
Stayed 1 night in Oct 2022
Response from Front Office on 2 Dec 2022
Thank you for your review.

8/10 Good

Ernst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Klein maar fijn, dicht bij centrum, ideaal
Stayed 1 night in Oct 2022
Response from Front Office on 2 Dec 2022
Thank you for your review.

4/10 Poor

frank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Op zich prima. Gedoe over afrekenen ontbijt
Stayed 1 night in Sep 2022

8/10 Good

GJ

Travelled with partner
Liked: Staff & service
Lekker in het centrum. Parkeergarage dichtbij.
Stayed 1 night in Sep 2022

6/10 Okay

Giuseppe

Stayed 3 nights in Aug 2022

4/10 Poor

andreas

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

Sytze

Liked: Staff & service
Disliked: Cleanliness, room comfort
Great location but dirty and noisy
The room was very dirty, there was hair in the shower drain, smudges on the mirror and visible dust on the floor. We were in room 2, which is next to the garbage bins outside. They are emptied on Friday morning at 7 a.m. :-(
Stayed 1 night in Jun 2022

6/10 Okay

Peter

Business traveller
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Service was nice and friendly, but I'm sad to say the hotel was not very good. First I had a room with a smell of mole and no possibilty to open the window. Then, thanks to friendly service, the reseptionist arranged me another room. Even that room was old, the carpet looked dirty, the doors didn't open properly and so on.
Stayed 4 nights in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Netjes,ws,douche klein
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastique séjour
Fantastique séjour
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Leuke knusse kamer op een mooie locatie
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Lekker in het centrum , echt centraal , de kamer is echt klein ! Vooral kamer nummer 5 deur van de badkamer kan maar half open , als je 1,80 bent dan heb je er al een probleem . Qua onderhoud laat het te wensen over ! Optisch schoon . Trek geen gordijn opzij want dan ga je schrikken .
Stayed 2 nights in Jul 2021

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

6/10 Okay

sunshine, wuppertal

Travelled with family
Liked: Staff & service
Es war ein kleines, aber süß eingerichtetes Zimmer. Leider war es schon sehr abgewohnt. Die Fliesen im Bad defekt, fehlende Fußleisten und Fenster die nicht zu öffnen sind. Außerdem ist der Lärm vom Platz unerträglich. Wobei das Hotel hier keinerlei Schuld trifft.
Stayed 2 nights in Jul 2020
Response from Team LOT on 29 Aug 2020
Thank you for your review and feedback

8/10 Good

Verified traveller

Stayed 1 night in May 2020
Response from Team Rembrandt on 8 Jul 2020
THank you for your kind review.

6/10 Okay

Arnoud

Stayed 1 night in Dec 2019

10/10 Excellent

Marije

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Topkamer
Een gezellige ruime hotelkamer in hartje centrum met een heerlijk bed
Stayed 1 night in Dec 2019
Response from team rembrandt on 1 Jan 2020
Dank u voor u positive feedback Team Rembrandt

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was een ruime kamer. Jammer bij aankomst rook het niet fris. Te lang opgesloten denk ik.
Stayed 1 night in Dec 2019
Response from Team Rembrandt on 31 Dec 2019
Beste, Bedankt voor uw beoordeling. Groet,

8/10 Good

Esmiralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuke kamer
Het inchecken ging super makkelijk Hotelletje heeft een mooie en goede ligging. Was wel erg koud ook na het aanzetten vd verwarming. In de douche zou het handig zijn om een cv te plaatsen.
Stayed 1 night in Dec 2019
Response from Team Rembrandt on 30 Dec 2019
Beste Esmiralda, Bedankt voor uw beoordeling. Met vriendelijke groet,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8,5
Prima hotel, schoon, netjes, gezellige kamer. Douche werd niet heel warm, maar warm genoeg. Heel uitgebreid ontbijt in een heel gezellige ruimte. Dit verblijf is zeker aan te raden ook vanwege de centrale locatie in het centrum van Leiden.
Stayed 1 night in Dec 2019
Response from Team Rembrandt on 30 Dec 2019
Beste, Hartelijk dank voor uw positieve beoordeling. Groet,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
De douchekop was stuk. Viel steeds naar beneden. Het toilet was NIET superschoon (onderin)
Stayed 2 nights in Dec 2019
Response from Team Rembrandt on 30 Dec 2019
Beste, Hartelijk dank voor uw beoordeling. Groet,

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
櫃台人員態度非常差，房客需配合該飯店上班時間 我們是外地來的，很多的不了解卻沒人可協助
Stayed 3 nights in Nov 2019
Response from Team Rembrandt on 7 Dec 2019
Dear, Thank you for your review. Kind regards,

4/10 Poor

sjaak

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Receptie/ontvangst via ander hotel. Erg klein allemaal. Vooral badkamer. De deuren klemmen. Toilet deur bonkt iedere keer tegen dwarsbalk aan *(erg weinig ruimte). Instellen TV ingewikkeld.
Stayed 1 night in Nov 2019
Response from Team Rembrandt on 22 Nov 2019
Beste Sjaak, Hartelijk dank voor uw beoordeling. Wij zullen uw verbeterpunten meenemen. Groet,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Team Rembrandt on 21 Nov 2019
Beste, Hartelijk bedankt voor uw beoordeling. Met gastvrije groet,

6/10 Okay

Ewout

Liked: Staff & service
douche functioneerde niet goed alleen kokend water geen koud op de mengkraan aanbod tv zenders erg schammel (NPO 123)
Stayed 3 nights in Oct 2019
Response from Team Rembrandt on 21 Nov 2019
Beste Ewout, Hartelijk dank voor uw beoordeling. Groet,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Team LOT on 3 Nov 2019
Dear, Thank you for your review. Kind regards,

8/10 Good

Tytti

Liked: Cleanliness, staff & service
Hyvä sijainti keskustassa
Loistava sijainti kävelyetäisyydellä rautatieasemasta ja lähes vanhankaupungin sydämessä. Torialue ja alakerran ravintolat/pubit aiheuttivat hälinää j ihmismelua, joka kantautui sisälle huoneeseen. Aamiainen ei sisältynyt hintaan, siitä erikseen maksettava hinta tuntui suolaiselta, en siis varannut enkä nauttinut. Lisäksi aamiainen sijaitsi toisessa hotellissa kulman ympäri. Portaan ulko-ovelta huoneeseen 3. kerrokseen järkyttävän ahtaat ja jyrkät, eivät sovi matkalukun kanssa kulkevalle tai huonojalkaiselle.
Stayed 1 night in Oct 2019
Response from Team LOT on 3 Nov 2019
Dear, Thank you for your review. Kind regards,

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Team Rembrandt on 27 Oct 2019
Beste, Hartelijk dank voor uw positieve beoordeling. Groet,