Mexico City Hotel Guide - U.N.A.M. Dirección General de Comunicación Social hotels in Mexico City, Mexico.

"The staff is what makes this place amazing. I’ve been stay here several times and I feel like I know everyone I love the buffet and the service "

"nice staff "

"Great location. Beautiful garden and public areas. Attractive and comfortable room. The people working there (Ameliano and Philippe) were flexible and helpful and just wanted us to have a good stay. Many thanks!"

"Great"

"The entire front desk staff was excellent, though they did forget to offer the complimentary drinks provided through Expedia. In the room, the pillows were extremely hard, making it impossible to sleep. The bar staff was very aggressive when asked which drinks were covered by the complimentary vouchers, and they provided service in a rude manner."

"New floors need "

"The furniture and room amenities need maintenance. Room services are ok, food is cold, toasted bread is not toasted, coffee cold and no sugar or cream, eggs raw. "

"I am disgusted. I would like a credit. I am not a complainer, but this was very disappointing. First off I couldn’t sleep the ac was so loud and vents were broken so it was blowing right on me. I couldn’t turn it off or down because it was extremely hot if I did. Most disturbing!!!! Was that there was blood stains on the sheets. I didn’t notice until the morning because I arrived so late and tired that I just crawled into be. Again I am not a complainer usually but after a long day that was unacceptable. "

"Muy buen servicio convidado a regresar "