Underwood Hotels

"Plenty of parking"

"Hotel was easy to find , reception staff very helpful. First appearance as we walked into the hotel was everything looked so clean and inviting. Our room was clean , the bed was so comfortable, and pillows just right. My only criticism was I needed a plug near a mirror, to dry , and straighten my hair . Breakfast had plenty of choices and the staff were very good and helpful. We both enjoyed our stay and will definitely be staying there again ."

"We had booked one night’s stay as we were at a show in Nottingham and this served as a good base to go to the show and see family. First impressions from the roadside were good, car park is free and at the rear of the hotel. You then walk around the front to reception, all on a level. We had the option to check in on line, but we checked in on arrival. Check in was efficient and the lady was really friendly and made sure we had all the information we needed. We were on the first floor (room 1). The lift felt a bit dated but did the job. The room was clean, although some old needed in some areas (especially the paint on the bathroom fittings) good number of plug sockets. Good size tv, although it would benefit from being mounted on a bracket on the wall. The bed was really comfortable and we both had a good sleep, although the pillowcases were a strange colour. Shower was good, only small amount of showered gel, so best to take your own. We got a drink in the bar after the show, but the door is locked at 10, so you have to go through reception. Breakfast was good, selection of cereals, orange or apple juice. Selection of teas and filter coffee. Toast/croissants and a buffet style for hot food. The bacon thick and fresh cooked and great scrambled eggs. Some tlc is needed throughout the hotel, but in all we had a good stay. "

"We really enjoyed our recent overnight stay. We were three adults and one child in an executive room with one kingsize bed and two proper single beds, (i.e. not sofa beds or guest beds). We enjoyed the breakfast and the pool, sauna and steam room. The water temperature in the pool was lovely. The only negative was that the lift was out of order when we were checking out which was challenging for my elderly father as we were on the top floor. "

"This hotel was beautiful and the staff were wonderful. Owen at the front desk was always so helpful and kind! Everyone there made our stay lovely. It’s right across the street from Nottingham Castle as well which I loved. Can’t wait to go back again!"

"Room average. Didn’t feel particularly clean & fresh. Breakfast fair amount of choice One lift out of service Car parking facility v good"

"The rooms are spacious, but a bit dated. The mattress was hard for me. The bathroom needed tiles fixing, the shower was powerful and pleasant. We booked dinner at 7.30 pm waited for our simple grilled chicken almost an hour, no one informed us until we asked what is going on. The breakfast was shambolic -£24 per person and barely any food available, no pastries, we waited for fried eggs as they run out. The employees available as breakfast hosts were not welcoming and engaging at all, so disappointing. Overall not good value for the money."

"Really enjoyed the overnight stay. The hotel is well situated in Nottingham. Staff were very attentive and friendly. Dinner was very nice and the hotel has a nice relaxed feel to it. Only issue in my room was some of the surfaces were a bit dusty. Apart from that I would stay again."

"Clean room, very polite staff"