Loughborough Hotel Guide - University of Nottingham Sutton Bonington Campus hotels in Loughborough, United Kingdom.

"Air conditioning not cool enough. "

"Nearest shop I found was the Co-op in Kegworth. Room was clean and fine, but there was no info, eg that there's an alarm which goes off if you don't latch the kitchen door, who to contact and how I'm case of need. Prior to arrival, a map of the site showing checkin location would be useful. I booked with hotels.com. I was disconcerted to receive repeated, unexpected, curious-looking emails and phone messages threatening to cancel my booking if I didn't send my government id and a selfie to what looked like an unrelated url. These continued despite having an email from the property confirming my stay. It meant that on my journey felt apprehensive as I didn't know if I would or wouldn't have a booking on arrival. "

"Bathroom was poor with outdated bath and shower which was dangerous to use. The group booking for 9 people did not seem to exist. Very poor internal communication. The bedroom doors were not soft close and banged all night as people went to their rooms. We were refused entry to the dining area at 7.00 pm as we hadn't booked never having being informed of such a procedure at reception. Finally two days before we were due to arrive we were informed that our booking made on Jan 23rd nearly 2 months prior was cancelled due to overbooking!! After several phonecalls to the hotel we finally got our booking reinstated. What a stressful experience for an 82 year old alumni of the University attending our 63rd reunion (Rutherford Hall block 5 ,1963) "

"Not bad hotel .room showing bit of sge as bit of black mould in grout on bathroom . Had good which was good apart from hair in pizza .but as compensation gave us a couple pf free drinks .all staff were lovely"

"All good, parking a bit of an issue "

"Clean room, really helpful staff. Breakfast was really nice, good choice."

"The room was great as were the staff. But the bedside lights not working, having to move furniture to get to the switch for the TV was not good. They have always had a limited menu which could do with expanding but the worst thing was the buffet hot breakfast. Only scrambled eggs, not good, the rest was not hot. The fried bread was OK. Such a shame as the breakfast was one of the highlights of my last stay. Apparently they put on the buffet when they are busy but I don't think being busy should be an excuse for such a shabby effort. Before I book again I will check if they have changed this policy."

"Everything about this hotel was great. Room size, friendly staff and just an overall pleasurable experience. Thanks "

"Lovely warm and clean room. Staff were very helpful. Food was lovely."