Upper West Side Hotel Guide - Hotels with Pool in Upper West Side, New York

"Conveniently located staff gave a list of close restaurants and shopping-highly recommend this hotel! We loved it!"

"Left for a late breakfast and the room was made up before we got back. Fastest service I've ever had in a hotel. Loved, loved, loved the shower."

"Great staff"

"The Mandarin Oriiental is a beautiful charming hotel on the Upper West Side with great atmosphere and a far more welcoming wonderful accommodating staff! The staff was outstanding and the service impeccable. I had a horrendous experience at the hotel I had booked with my mother in Soho that week who lost our reservation and couldn’t care less, even when I showed them it was not cancelled. They were not helpful and we were frantic trying to find accommodations at 1am. My mother had a knee replacement and it was extremely traumatic for her to not be able to lay down and ice her leg and to be treated so poorly while I spent hours trying to re plan our entire trip to see my daughter in college. We were very relieved to be in the such great hands at the Mondrian Oriental. I can’t say enough good things about every single aspect the staff did to make our stay special! It is truly a gem. "