Empire Hotel Group hotels in Upper West Side, New York

"Great room! Staff was very helpful."

"Always our go to favorite in NYC. As always thanks to Debra and Edmund, plus the doormen and porters. Rooms are always meticulous and refreshed. Thanks again, Ralph & Kathleen"

"Conveniently located staff gave a list of close restaurants and shopping-highly recommend this hotel! We loved it!"

"The staff were extremely friendly and helpful in suggesting places to eat. Check in and check out was a breeze. The room was clean and bed comfy. My only negative comment is how tiny the rooms are. It was hard to move around in such small rooms and bathroom. The larger room we upgraded to for our second night was also small and nothing like we have experienced at other La Quinta locations. "

"Great location, clean and great staff."

"I had a verrry good two-night stay at Hotel Beacon. I highly recommend it. I was immediately greeted by the bellman, Carl, who was personable and efficient. He was Johnny-on-the-spot gathering my luggage, as I went through the infamous 9 Yogic Contortions to gain release from the"extra comfort" Lyft. :D ;} All of the front desk associates I had dealings with went the extra mile. I was upgraded to a suit, with a well stocked kitchen, nice views, and a comfortable bed. [NB: There are a few kinks; e.g., there is a treacherous step UP into the bathroom. It is clear a stop gap measure was put in place to at least make the guest aware (with a motion-sensor nightlight) that is no help during the day.] The bathroom is small, but very clean and functional with some nice amenities. Overall, I was impressed with the level of comfort, functionality, and charm of the room. Finally, the doorman, Jett, is a special person who exemplifies the charms and best qualities of Hotel Beacon. "

"Room was clean environment was perfect"

"It was really nice and clean I was very comfortable "

"Left for a late breakfast and the room was made up before we got back. Fastest service I've ever had in a hotel. Loved, loved, loved the shower."